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Hyatt Steward in AMMAN, Jordan


What's your passion? Whether you're into tennis, shopping or karaoke, at Hyatt we're interested in YOU. At Hyatt we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

At the moment we are looking forStewardto join our energetic, enthusiastic and passionate team atGrand Hyatt Amman

Grand Hyatt Ammanenjoys a prime location in Amman.Grand Hyatt Ammanis only a 30-minute drive from Queen Alia International Airport. The 312 rooms equipped with an array of modern amenities and latest technology.

For meetings and conferences, the hotel is well equipped for hosting business and social gatherings of every description, with nine flexible function rooms. Over 340 colleagues are committed to maintaining the highest standards of luxury, quality and service which define the company.

As forSteward,you will be reporting directly toStewarding Managerand below are some of the key responsibilities:

Main Duties:

  • *

Customer Service

· To provide excellent service to internal customers as appropriate.


· To ensure that the assigned place of work and surrounding area is kept clean and organized at all times. · To perform general cleaning duties as assigned by the Assistant Manager or Team Leader – Stewarding. · To clean and wash dishes according to the established performance standards. · To clean and wash pots, pans and other kitchen utensils according to performance standards. · To empty rubbish bins according to scheduled garbage runs. · To strictly adhere to the opening and closing procedures established for the department. · To have a thorough understanding and knowledge of all cleaning procedures, use of dishwashing machines and the type of chemicals to be used. · To treat all operating equipment and supplies carefully to minimize damage and reduce wastage. · To assist in carrying out quarterly, bi-yearly, yearly inventory of operating equipment. · To work in a supportive and flexible manner with other associates and other departments, in a spirit of “We work through Teams”.

Other Duties:

· To report for duty punctually wearing the correct uniform and nametag. · To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department grooming standards. · To provide friendly, courteous and professional service at all times. · To maintain good working relationships with colleagues and all other departments. · To read the hotel’s Associate Handbook and have an understanding of and adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health, Safety and Environment. · To comply with local legislation as required. · To respond to any changes in the department as dictated by the needs of the hotel. · To be flexible in the job function and perform any other reasonable duties and responsibilities which may be assigned, including redeployment to other departments/ areas if required, in order to meet business demands and guest service needs. · To attend training sessions and meetings as and when required.

Core Skills

· Produces Quality Work The ability to produce high quality work in a consistent and reliable manner, in support of Hyatt’s standards and processes · Achieves Results The ability to identify priorities, solve problems, produce desired results and be accountable for commitments · Promotes Teamwork and Collaboration The ability to build relationships within and across functions, balance individual and team goals, respect others and value different perspectives. · Communicates Effectively The ability to listen actively and identify appropriate messages and delivery methods to effectively influence others. · Shows Initiative and Resourcefulness The ability to initiate action, make decisions, adapt, drive change, use resources efficiently and solve problems quickly, creatively and practically · Focuses on Customers The ability to identify needs, shape actions and add value to relationships based on a central focus of customer satisfaction


QUALIFICATIONS AND REQUIREMENTS * High level of passion, enthusiasm and drive for results * Ambitious and eager to learn, grow and further develop own career * Drive for results to outperform competition

Primary Location: JO-AM-Amman
Organization: Grand Hyatt Amman
Job Level: Full-time
Job: Food and Beverage
Req ID: AMM000171

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.