Hyatt Night Audit Supervisor in ARLINGTON, Virginia
Description:* Interview, hire, train, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. * Supervise the Night Audit hosts; review and verify daily work. * Supervise the balancing, reconciliation and closing of various daily accounts and prepare the daily statements to provide accurate, timely information to management while ensuring proper controls are maintained. * Perform functions of Night Audit Hosts as needed to provide coverage and ensure completion of work in a timely, accurate manner. * Prepare the daily activity sheet, report all noteworthy events and serious accounting violations. * Respond to customer issues, complaints, or problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
Qualifications:* Hotel Night Audit and/or Supervisor experience preferred. * Ability to effectively deal with guest and associate concerns in a friendly and positive manner. * Ability to access and accurately input information using a moderately complex computer system. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Primary Location: US-VA-Arlington
Organization: Hyatt Regency Crystal City
Pay Basis: Hourly
Job Level: Full-time
Req ID: ARL000941
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.