Hyatt Spa Therapist Assistant - Full-Time ($500 Signing Bonus) in AUSTIN, Texas
More than a spa resort, health retreat, or luxury hotel, Miraval Austin is an unrivaled wellbeing space that puts purpose and people at our core, serving as a catalyst for changing lives and celebrating individuality.Miraval Austin is seeking Full-Time Spa Therapist Assistants to join our team. The Spa Therapist Assistant is responsible for assisting our spa therapists (massage and skin care) in setting up and preparing for treatments. This position is responsible for maintaining the standard of cleanliness in the treatment rooms; ordering, dispensing and monitoring product usage; scheduling trainings; managing guest allergy communications; and providing back up for locker room, spa desk and retail as needed.
Oversee all dispensing areas and ensure all product buckets are fully stocked, cleaned and prepped, monitor future bookings to plan ahead for possible addition/future needs.
Coordinate treatment room set up and breakdown.
Pre-measure product and monitor usage.
Manage treatment linen, product and supply inventory.
Clean and stock prep room areas.
Report and track maintenance issues and provide consistent communication to the therapists in regard to these items. Follow up with engineering team as needed.
Place orders for inventory items and treatment supplies based on current forecasts.
Operating PMS system (ResortSuite).
Occasionally work as Spa Coordinator and/or Spa Attendant as needed.
Assists spa management in any and all tasks requested.
As part of the Hyatt and Miraval family, we offer a complete benefits package including:
Robust PTO package*
Complimentary* and discounted room nights with Hyatt Hotels & Resorts
Use of facilities, ability to participate in classes, and discounts on Spa services
Medical, dental and vision insurance*
Retirement Savings Plan (RSP) – 401K plan and Roth IRA with company match of up to 4%*
Family Bonding Time Pay*
Employee Stock Purchase Plan (ESPP)
*this benefit dependent on employment status
Miraval Austin’s Life in Balance Spa is honored to receive not only one, but two distinguished awards in 2020 – North America’s Best Resort Spa and Texas’ Best Resort Spa. We are seeking candidates who are driven and committed to helping us achieve continued success. Miraval colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Miraval Austin demonstrates a relentless commitment to a creating a safe working environment for all colleagues and guests with comprehensive protocols and training. Our property is accredited as a Global Biorisk Advisory Council (GBAC) STAR™ Facility. GBAC recognizes Miraval Austin as a showcase example of commitment to ensuring a clean, safe, and healthy environment for our employees, customers, and stakeholders.
Must be computer literate and have the ability to learn various software programs/applications.
Excellent organizational skills and attention to detail.
Effective time management, problem solving and communication skills are essential.
Solutions oriented approach to problem solving.
Maintain a positive attitude and focus on guest satisfaction in a luxury spa environment.
Capable of dealing with stressful situations calmly and professionally.
Possess a current CPR/First Aid certificate or can receive this certificate within 1 month of hire.
Open availability including evenings, weekends and holidays is required.
A professional demeanor and appearance.
EDUCATION and EXPERIENCE
1-2 years of experience in the Spa/Hospitality industry.
Experience with spa management software and appointment scheduling is desired.
Primary Location: US-TX-Austin
Organization: Miraval Austin Resort and Spa
Pay Basis: Hourly
Job Level: Full-time
Req ID: AUS005805
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.