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Hyatt tommie Barista [starting at $16.50] in AUSTIN, Texas

Description:

We are proud to announce the openings of two lifestyle boutique hotels that will join the Hyatt Hotels and Resorts family in downtown Austin – Thompson Austin and tommie Austin which will make their debut downtown in the music and entertainment district this fall.

The role

You've arrived in Austin with a sense of adventure and you are ready to experience all of the unique sights, sounds and flavors of a city rich with history, overflowing with diversity and an energy that seeps out of every open bar and gallery. The tommie awaits you as your home base while exploring Austin from the center at 5th and Brazos. Your crash pad, your home base, your respite when it's time to recharge; the tommie awaits. Inside the lobby you can hear music, and the smell of fresh coffee invites you to enter. You are greeted with a smile and a nod, the person behind the bar welcomes you with a knowing look, like an old friend or one local to another; this is the tommie host. The host has the ability to seamlessly transition from making fresh brew to casually engaging in conversation with the guests filling the lobby. As the tommie host floats around the lobby welcoming guests, making recommendations and helping folks get checked in, you feel like you are in good hands. The tommie host makes a wine recommendation and offers a pour as you get your room key and are off to your room, ready to tackle this adventure having made a new friend and guide in Austin, Texas.

The tommie Barista acts as a host and barista for the tommie non-traditional lobby. The Barista has the ability to seamlessly transition from making fresh brew and/or recommending wine to casually engaging in conversation with the guests offering curated recommendations or acting as a local guide. This role will also float around the lobby welcoming guests, assisting with any questions, and guiding guest to check in. Successful candidates must have strong a true desire to satisfy the needs of others in a fast-paced environment, refined verbal and written communication skills, a knowledge and understanding of local Austin highlights, and an understanding of authentic hospitality and care. Restaurant/Bar and/or Front Desk experience is a plus.

The hotels​

When you stay at a Thompson Hotel, you are welcomed as a resident. With intuitive service, each guest is provided a tailored experience, enhancing their personal travel journey and bridging connections to the local perspective. Thompson's unique hotels are timeless destinations, creating distinctive experiences that transform your day, your trip, or even your life. Thompson Austin offers 212 luxury guestrooms and Suites plus 17 residences along with a 10,000 square foot wellness center, 3 restaurant bar concepts by Land & Sea Department which are also open to the public, an expansive pool deck and private cabanas and over 10,000 square feet of flexible and traditional event space.​

The 193 king room tommie Austin is built for the spirited adventurer. Guest’s will be encouraged to explore Austin’s unparalleled offerings and in every square foot, tommie is an opportunity to meet and be inspired. Where art and atmosphere seep in from the surrounding neighborhood, and collaborations seep back out. tommie will feature a bespoke coffee and wine shop and allow guests to be the master of their own stay while still offering warm and authentic service.​

Both hotels are anchored on the ground floor by The Diner Bar The Grey Market, a street side concept serving daily fare for locals, residents and guests alike and helmed by award winning Chef Mashama Bailey. This mixed use project will also feature a residential tower – Siena – and 10,000 square feet of retail space.​

The benefits & perks​

We have you covered with an awesome rewards package! Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Got it! Opt into our 401(k) plan, College Saving Plan or the Employee Stock Purchase Plan. Oh, and we don’t want to leave out our lifestyle benefits! Paid time off including vacation, holidays and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, wellbeing & educational assistance and many more!​

About the hiring process​

We are stoked that you have chosen to express interest in joining our family. We will be sure to take a look at your application and get back to you within the next two weeks. Thank you for your patience while we do so.

Qualifications:

Qualifications

  • A true desire to satisfy the needs of others in a fast-paced environment.

  • Refined verbal and written communication skills.

  • Ability to stand for long periods of time.

  • Restaurant/Bar and/or Front Desk experience is a plus.

  • A knowledge and understanding of local Austin highlights.

  • An understanding of authentic hospitality and care.

Primary Location: US-TX-Austin

Organization: Thompson Austin - 5th and Brazos

Pay Basis: Hourly

Job Level: Full-time

Job: Front Office

Req ID: AUS005836

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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