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Hyatt Part Time - Front Office Manager in BIRMINGHAM, United Kingdom

One of the best situated hotels in Birmingham City Centre, Hyatt Regency Birmingham is a modern hotel that enjoys a prime central location. Our luxury hotel is just opposite the Library of Birmingham (the largest regional library in Europe) and five minutes’ walk from the exclusive Mailbox Bull Ring shopping centre and Grand Central, as well as Broad Street and Brindley Place. The hotel features 319 luxury rooms and suites, our Aria Restaurant, where guests can enjoy relaxed surroundings whilst enjoying cuisine with a selection of fine wines, or our Gentleman and Scholar Pub who specialises in gin cocktails and light bites with a stunning heated terrace which opens onto Broad Street. We also have 10 meeting rooms and Amala Spa & Club for wellness/beauty treatments a pool and gym.

A job share is available for an experience Front Office Manager.

Reporting into the Director of Rooms, the ideal candidate will have worked in a similar standard of hotel previously, you will be familiar with managing operations and making quick decisions. Working 2 days per week, you will be flexible to work a mixture of shifts, including early/late and evening work as per business needs. With strong leadership capability you will be able to coach and mentor your team alongside the existing Front Office Manager to achieve and exceed our KPI’s for the hotel and help to create a great pool of talent for succession planning for Hyatt.

You will be passionate about providing the best customer service for all of our Guests, ensuring that we meet all of their needs. You will create and maintain an open environment with your team, encouraging colleagues to take ownership and be engaged to support our purpose and promise.

We offer you a competitive remuneration package and in return for your hard work and dedication your benefits include meals on shift, car parking, access to the leisure club and more! You will have the opportunity for career development and helping to shape the Rooms.

Your characteristics will be representative of our values: Humility, Respect, Integrity, Creativity, Empathy and Fun.

This role is ideal for a strong Assistant Front Office Manager, who is looking to develop and progress within Hyatt. Ideally you will have a good working knowledge of some of the Hotel systems such as Opera, Reserve, FCS Voicemail & HotSos.

Primary Location: GB-ENG-Birmingham
Organization: Hyatt Regency Birmingham
Job Level: Part-time
Job: Front Office
Req ID: BIR000701

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.