Hyatt Front Office Agent (Guest Experience Host) Casual in CALGARY, Canada
we are looking for a guest experience host – casual part-time We have an exciting opportunity within our Front Office as a Guest Experience Host. This newly created role is a blended role of Front Desk Agent, Concierge, Bellperson and Valet Parking. This new and exciting position was designed for our Guests to have a seamless check in and check out experience. * * what is expected of me in this role? * Check guest in and out of the hotel * Account settlements * Assisting guests with luggage to and from their guestroom * Valet parking vehicles * Communication of hotel services and promotions * Providing guests with information about local attractions, restaurants, etc. in and around Calgary
what are the additional benefits to working at the hyatt regency calgary? * Complimentary meal during shift * Discounts at Thomson’s Kitchen/Bar * Discounts on Stillwater Spa Services and Spa Products * Seasonal Parties * Farmer’s Markets * Calgary Tower Access * Discounted Parking * Hotel discounts at Hyatt properties around the world * Complimentary access to our pool and Stay Fit Gym why hyatt regency calgary? At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.
We Are Energizing:When speaking with our guests, we are dynamic, refreshing and stimulating
We Are Clever:Here, we do things the smart way, not just the way they’ve always been done before. We’re always thinking one step ahead, satisfying guests’ needs in unique, delightful and surprising ways, as they go through their day.
We Are Confident:We’re innovators and experts at providing the experiences, care and amenities our guests want, all delivered with enthusiasm and pride. They can feel relaxed and confident because we’ve got everything covered.
You're more than welcome.
qualifications * A true desire to satisfy the needs of others in a fast paced environment * Refined verbal and written communication skills * May be required to lift up to 25lbs * Valid driver’s license equivalent to a Class 5 Province of Alberta driver’s license * Previous hotel or hospitality customer service experience is an asset * Previous Opera software experience is an asset * * This part-time casual position will require you to be available to work shift work including weekends, mornings, afternoons and evening shifts. Expect more hours during the busier summer months. * * * *This is not your typical career opportunity. This is the Hyatt Touch.
Primary Location: CA-AB-Calgary
Organization: Hyatt Regency Calgary
Pay Basis: Hourly
Job Level: On-call/Casual
Job: Front Office
Req ID: CAL002095
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.