Hyatt Guest Services (Bell/Valet) Agent- Full-Time in CALGARY, Canada
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Guest Service Agents are in constant communication with the Front Office and Valet to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently. In addition towelcoming guests to the hotel and obtaining transportation, Guest Service Agents may perform front desk duties such as processing payments and guest registration.
Candidates must have excellent communication skills, a professional appearance, the ability to work a flexible schedule, drive a manual shift and automatic vehicle, and have a valid driver’s license. Previous hotel experience is a plus. It’s important to ensure that guests are comfortable with accommodations and are familiar with room offerings and features. This highly visible role gives opportunity for casual conversation and hotel or local recommendations. Part of the role may include covering various roles in the Front Office division during high business levels. This may include but is not limited to coverage in Front Desk, Concierge, and Regency Club.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
This is not your typical career opportunity. This is the Hyatt Touch.
* A true desire to satisfy the needs of others in a fast paced environment. * Must have physical stamina to lift moderate amounts of weight. * Ability to tolerate moderate amounts of walking. * Must have valid Class 5 Alberta driver’s license * Must have strong customer service skills. * Refined verbal and written communication skills. * Must be able to work a variety of shifts - morning, evenings and weekends * Proficient in basic computer skills
Primary Location: CA-AB-Calgary
Organization: Hyatt Regency Calgary
Pay Basis: Hourly
Job Level: Full-time
Job: Guest Services
Req ID: CAL001875
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.