Hyatt Sales Manager in CANYAMEL, Spain

_POSITION PURPOSE_ * To work as a team member to create the most professional sales team in Mallorca and Hyatt International Hotels. To meet and exceed sales targets set in the monthly and yearly forecasts and to direct all efforts to maximizing the hotel’s revenues and profits in across all revenue streams specifically rooms, small meeting conference and food & beverage operating departments * To develop network of contacts to encourage and secure hotel trial of key decision makers

  • To develop in conjunction with the DOSM a structured, timely, achievable personal business plan
  • To support staff needs in other Divisions based on the hotel priorities and anticipated business levels
  • To maintain complete and supported records of all sales agreements, contract and quotes for the hotel as per Hyatt International Policies & Procedures
  • To have a good understanding of contribution margins for each product results and work with respective heads of departments to maximize Operating results
  • To achieve targets in terms of number of new active Accounts, Room Nights, Banquet Covers and Revenue as set by the DOSM
  • To systematically and efficiently call on prioritized accounts in your assigned territory and report findings and opportunities to the DOSM
  • To define and target key accounts in your assigned territory and develop appropriate and effective sales solicitation strategies accordance to the principles of smart selling
  • To review guestroom and function rooms blocked by you and your assigned staff weekly to ensure that all business on the books is “live” and traced, tracked for confirmation
  • To continuously add and update the perpetual database of local group, catering and conference leads and ensure implementation of an efficient and targeted acquisition program
  • To ensure a high level of exposure for the hotel through direct sales solicitation, telephone contact and written communication
  • To review sales files to ensure correct booking procedures, including group room and meeting program history, contractual agreements, room block analysis, etc.
  • To ensure that all sales contracts follow the established Hotel Policies & Procedures and are based and sound commercial judgment


_JOB KNOWLEDGE, SKILLS AND ABILITIES_ * Minimum of 2 years of experience in Account Management and/or Marketing/Strategic Planning * Analytical skills * Tour Operator and Travel Agency contacts * Spanish and English are a must. Mallorquin/catalán is a plus. * Experience managing websites and online advertising * Travel Industry experience * Availability to travel * Hold a UE Passport

Primary Location: ES-Balearic Islands-Canyamel
Organization: Park Hyatt Mallorca
Job Level: Full-time
Job: Sales
Req ID: CAN000800

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.