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Hyatt Resort Services Coordinator in CARLSBAD, California

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

This individual is responsible for answering incoming calls to the resort and must have good typing skills, a pleasant attitude and excellent phone demeanor. The resort services operator must work well handling a high volume of calls and handling a varierty of tasks and responsibilities including receiving and processing in room dining orders, hotel restaurant and room reservations and in-house guest request calls. The asociate should be comfortable and able to answer questions relating to the hotel and in a luxury resort environment.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Qualifications:

  • A true desire to satisfy the needs of others in a fast paced environment.

  • Refined verbal communication skills

  • Ability to sit for long periods of time

  • Must be able to work a flexible schedule, including weekends and holidays

  • Proficient in basic computer skills

  • Customer service experience preferred

Primary Location: US-CA-Carlsbad

Organization: Park Hyatt Aviara Resort

Pay Basis: Hourly

Job Level: Full-time

Job: Guest Services

Req ID: CAR003282

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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