Hyatt Sales & Catering Manager in CARMEL, California
This is a critical position within our Sales and Catering Division, focusing on maximizing total revenue potential across weddings and social events
This exclusive position will be responsible for servicing/up-selling the hotel as a premium special events and wedding location and driving revenue to achieve set sales targets. This role works with guests from completion of contract signing through servicing and execution. As a customer service leader, you will be immaculately presented at all times and focused on delivering an exceptional experience. This role will include weekend work and most frequently will be a Tuesday to Saturday roster.
Day to Day
To maintain on-going relationships with clients for continuing account management.
To complete tasks pertaining to the overall operation of the department.
To manage and coordinate business social and other corporate events as required.
Managing and coordinating, from initial planning to execution, successful weddings and social events
To liaise with wedding clients in order to coordinate all aspects of their program and ensure the best possible results, thereby achieving the department's objectives and targets as set out in the annual business plan.
Schedule and balance daily and weekly communications across multiple clients and differing stages of planning
To maximize revenue for food and beverage and up-sell at all opportunities to generate additional revenue.
To complete tasks pertaining to the overall operation of the department and Sales team as directed by the DOC and Sr. Wedding & Special Event Sales Manager.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
A true desire to satisfy the needs of others in a fast paced environment
Refined verbal and written communication skills
Must be proficient in general computer knowledge
Candidates should be extremely detail oriented and organized
Prefer two years hotel experience or completed Event Management trainee program
Primary Location: US-CA-Carmel
Organization: Carmel Valley Ranch
Pay Basis: Yearly
Job Level: Full-time
Job: Catering/Event Planning
Req ID: CAR003458
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.