Hyatt First Assistant Manager (Assistant Hotel General Manager) in CELAYA, Mexico
The First Assistant Manager is directly responsible for the success of the housekeeping, front office and food and beverage departments of the property. A hands-on approach is necessary to effectively manage the quality of customer service and guest rooms cleanliness. This position will report directly to the General Manager of the hotel. The responsibilities also include managing the daily hotel operations to achieve planned goals for operational integrity as measured by revenue, house profit, and RevPAR index while maintaining company standards for guest satisfaction, associate satisfaction, quality assurance, and asset protection. This position may also handle the purchasing and payroll submission for the property.
The First Assistant Manager will also be involved in the interviewing and hiring of new associates, as well as disciplinary measures. The ideal candidate must have a minimum of three years of management experience as well as the ability to demonstrate leadership and professional image to associates and guests. Must be able to work a flexible work schedule as the hours for this management position will vary.
Welcome to a different place, HYATT PLACE!
•Minimum of three years of management and supervisory experience preferred (management experience in the service industry is strongly preferred)
•Hotel experience preferred
•1-2 years experiences working in a guest service.
•College degree preferred
•Intermediate word and excel required
•Excellent verbal and written communication skills.
•Strong organizational, project management and detail orientation skills, with the ability to multi-task in order to meet a variety of deadlines
•Strong interpersonal skills and a can-do positive attitude
•Ability to work with minimal supervision required
Primary Location: MX-Guanajuato-Celaya
Organization: Hyatt Place Celaya
Job Level: Full-time
Req ID: CEL000029
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.