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Hyatt Lead Host - Materials 礼宾主管-采购 in CHANGSHA, China

Description:

行政

Administration

  • 确保所有与工作范围相关的文件都能正确存档供参考。

Ensures all documents related to the section properly filed for reference.

  • 确保及时完成所有应收款和应付款任务。

Ensures all Accounts Receivable and Accounts Payable tasks are completed in a timely fashion.

  • 确保所有采购单的发放、接收和保存,并按日期使用。所有损坏得以解决。

Ensure all Materials Orders are placed, received and stored to ensure use by dates and any spoilage issues are managed.

  • 确保保存所有员工文件,并处理和保存员工薪酬和假期记录。

Ensures Associate files are maintained and associates payrolland leaverecords are processed and maintained.

客户服务

Customer Service

  • 向宾客、供应商和其它相关员工提供适当、专业且有礼的服务。

Provides the appropriate level of professional, courteous and caring service to guests, suppliers and other associates.

  • 根据业务需要协助礼宾专员履行相关职责。

Assists with Host duties as requested and required due to operational needs.

  • 周到、高效地处理宾客和员工的疑问。如果不能及时解决,要对投诉或问题进行汇报,并寻求迅速反馈。

Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.

  • 与客人及同事建立起积极的交流互动并保持良好的工作关系。

Maintains positive guest and colleague interactions with good working relationships.

财务

Financial

  • 集中改进生产力水平,在可接受原则范围内审慎控制能源/薪水成本,确保所有器材都能得到最佳利用,发挥最高效率。

Focuses attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.

  • 确保采用新技术和装备,方便在解决系统的同时促进生产力。

Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system.

运营

Operational

  • 向酒店经理-行政部、酒店经理-宾客服务部和总经理提交挂账时间报告汇总表,用于编制月度报告。

Provides a summary of the aging report to the Hotel Manager – Administration, Hotel Manager – Guest Services and General Manager to prepare monthly reports.

  • 及时处理所有挂账费用和信用。

Processes all charges and credits to City Ledger, in a timely manner.

  • 保存所有工资记录,并及时进行更新。

Ensures all payroll records are maintained and updated for on time processing

  • 完全了解信用政策和程序。

Be fully conversant with the credit policy and procedures.

  • 确保夜审及收入审计同意将所有挂账转入可控账户。

Ensures that all transfers to City Ledger through Night and Income Auditors do agree with the control account.

  • 所有挂账及薪酬调整需由酒店经理-行政部签字审核后方可录入销售系统或薪酬管理系统。

Prepares and forwards to the Hotel Manager - Administration for review and signature all City Ledger and Payroll adjustments that need to be made before either inputting them through the Sales Ledger or the Payroll System.

  • 确保所有记入单个账户中的费用和信用的准确度。

Ensures the accuracy of all charges and credits posted to the individual accounts.

  • 及时处理发票/账单,并呈递期中和月度报表及跟进函。

Processes invoices/folios promptly and to render interim and monthly statements and follow-up letters on a timely basis.

  • 确保登账发票和结算的及时更新,所有付款日期都及时准确。

Ensures that the posting of invoices and settlements is up-to-date and that payments are correctly aged.

  • 根据各部门的采购申请给供应商下定单。

Places orders with suppliers based upon official materials requests from other departments.

  • 接收采购单并妥善保存。

Receives material orders and stores appropriately.

  • 确保及时付款日期的维护管理,并将付款详细资料提交给酒店行政经理和总经理实施。

Ensures timely payment schedules are maintained and payment details are provided to the Hotel Manager - Administration and General Manager for action.

  • 确保在挂账科目中记录退回支票,解决未分配贷方结余,确保在收到时清偿付款极小差额。

Ensures that returned checks are recorded in the City Ledger, that unapplied credit balances are reconciled and that minimal variances in payments are cleared at the time of receipt.

  • 每月核对应收款试算表和总账控制账,确保精确的到期时间。

Reconciles accounts receivable trial balances and General Ledger control accounts each month and to insure accurate aging.

  • 监督和维护所有预缴押金,并在月底时与总账进行抵消。

Monitors and maintains support of all advance deposits and to balance them to the general ledger at month-end.

  • 保存一份最新的按字母排序的往来账户文件,保证旅行社的房间结算与合同条款相符。

Maintains one up-to-date alphabetical open accounts file. Ensures that room rate charges to travel agents are in accordance with the contract.

  • 保证按照合同条款执行团队结算工作。

Ensures that group billings are completed as per contract.

  • 按照电脑记录报告准备旅行社佣金结算单。

Initiates payment of travel agents commissions on the basis of verified computer reports.

  • 与供应商和承包商保持良好合作关系,维护酒店的各系统以确保满足客人和员工日常需求。

Coordinates with suppliers and contractors to maintain all the hotel systems for both guests and associates on daily basis.

  • 负责续签酒店内使用的所有系统合同,确保精确度和效率。

Responsible for contract renewal of all hotel systems and to ensure accuracy and efficiency in all contracts.

人事

Personnel

  • 合理分配员工职责,培育和发展员工,同时还要确保操作标准和安全。

Delegates appropriately, duties and responsibilities to equipped and resourced employees, nurturing and developing them whilst ensuring standards of operation and safety are maintained.

  • 实施和协助培训活动,致力于提高技能和知识。

Develops and assists with training activities focused on improving skills and knowledge.

  • 接受冠军培训和辅导冠军团队课程。

Complete First Place Training and Coaching First Place Team session

  • 支持和实施“人本品牌”的战略,展示和加强凯悦的价值观和文化特性。

Supports the implementation of The People Brand, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.

  • 保证所有员工都能完全理解并遵守员工守则和法规。

Ensures that all employees have a complete understanding of and adhere to employee rules and regulations.

  • 保证所有员工都能遵守酒店、公司和当地的有关消防安全的规则、政策和法规。

Ensures that employees follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.

  • 对员工敬业度调查的结果进行反馈,并实施相应改进工作。

Feedback the results of the Employee Engagement Survey and ensure that the relevant changes are implemented.

  • 提高员工满意度,并确保员工流动率达到我们的年度目标。

Drives employees satisfaction and maintains Employee Turnover rate to meet or within our annual target.

Qualifications:

行政

Administration

  • 确保所有与工作范围相关的文件都能正确存档供参考。

Ensures all documents related to the section properly filed for reference.

  • 确保及时完成所有应收款和应付款任务。

Ensures all Accounts Receivable and Accounts Payable tasks are completed in a timely fashion.

  • 确保所有采购单的发放、接收和保存,并按日期使用。所有损坏得以解决。

Ensure all Materials Orders are placed, received and stored to ensure use by dates and any spoilage issues are managed.

  • 确保保存所有员工文件,并处理和保存员工薪酬和假期记录。

Ensures Associate files are maintained and associates payrolland leaverecords are processed and maintained.

客户服务

Customer Service

  • 向宾客、供应商和其它相关员工提供适当、专业且有礼的服务。

Provides the appropriate level of professional, courteous and caring service to guests, suppliers and other associates.

  • 根据业务需要协助礼宾专员履行相关职责。

Assists with Host duties as requested and required due to operational needs.

  • 周到、高效地处理宾客和员工的疑问。如果不能及时解决,要对投诉或问题进行汇报,并寻求迅速反馈。

Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.

  • 与客人及同事建立起积极的交流互动并保持良好的工作关系。

Maintains positive guest and colleague interactions with good working relationships.

财务

Financial

  • 集中改进生产力水平,在可接受原则范围内审慎控制能源/薪水成本,确保所有器材都能得到最佳利用,发挥最高效率。

Focuses attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.

  • 确保采用新技术和装备,方便在解决系统的同时促进生产力。

Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system.

运营

Operational

  • 向酒店经理-行政部、酒店经理-宾客服务部和总经理提交挂账时间报告汇总表,用于编制月度报告。

Provides a summary of the aging report to the Hotel Manager – Administration, Hotel Manager – Guest Services and General Manager to prepare monthly reports.

  • 及时处理所有挂账费用和信用。

Processes all charges and credits to City Ledger, in a timely manner.

  • 保存所有工资记录,并及时进行更新。

Ensures all payroll records are maintained and updated for on time processing

  • 完全了解信用政策和程序。

Be fully conversant with the credit policy and procedures.

  • 确保夜审及收入审计同意将所有挂账转入可控账户。

Ensures that all transfers to City Ledger through Night and Income Auditors do agree with the control account.

  • 所有挂账及薪酬调整需由酒店经理-行政部签字审核后方可录入销售系统或薪酬管理系统。

Prepares and forwards to the Hotel Manager - Administration for review and signature all City Ledger and Payroll adjustments that need to be made before either inputting them through the Sales Ledger or the Payroll System.

  • 确保所有记入单个账户中的费用和信用的准确度。

Ensures the accuracy of all charges and credits posted to the individual accounts.

  • 及时处理发票/账单,并呈递期中和月度报表及跟进函。

Processes invoices/folios promptly and to render interim and monthly statements and follow-up letters on a timely basis.

  • 确保登账发票和结算的及时更新,所有付款日期都及时准确。

Ensures that the posting of invoices and settlements is up-to-date and that payments are correctly aged.

  • 根据各部门的采购申请给供应商下定单。

Places orders with suppliers based upon official materials requests from other departments.

  • 接收采购单并妥善保存。

Receives material orders and stores appropriately.

  • 确保及时付款日期的维护管理,并将付款详细资料提交给酒店行政经理和总经理实施。

Ensures timely payment schedules are maintained and payment details are provided to the Hotel Manager - Administration and General Manager for action.

  • 确保在挂账科目中记录退回支票,解决未分配贷方结余,确保在收到时清偿付款极小差额。

Ensures that returned checks are recorded in the City Ledger, that unapplied credit balances are reconciled and that minimal variances in payments are cleared at the time of receipt.

  • 每月核对应收款试算表和总账控制账,确保精确的到期时间。

Reconciles accounts receivable trial balances and General Ledger control accounts each month and to insure accurate aging.

  • 监督和维护所有预缴押金,并在月底时与总账进行抵消。

Monitors and maintains support of all advance deposits and to balance them to the general ledger at month-end.

  • 保存一份最新的按字母排序的往来账户文件,保证旅行社的房间结算与合同条款相符。

Maintains one up-to-date alphabetical open accounts file. Ensures that room rate charges to travel agents are in accordance with the contract.

  • 保证按照合同条款执行团队结算工作。

Ensures that group billings are completed as per contract.

  • 按照电脑记录报告准备旅行社佣金结算单。

Initiates payment of travel agents commissions on the basis of verified computer reports.

  • 与供应商和承包商保持良好合作关系,维护酒店的各系统以确保满足客人和员工日常需求。

Coordinates with suppliers and contractors to maintain all the hotel systems for both guests and associates on daily basis.

  • 负责续签酒店内使用的所有系统合同,确保精确度和效率。

Responsible for contract renewal of all hotel systems and to ensure accuracy and efficiency in all contracts.

人事

Personnel

  • 合理分配员工职责,培育和发展员工,同时还要确保操作标准和安全。

Delegates appropriately, duties and responsibilities to equipped and resourced employees, nurturing and developing them whilst ensuring standards of operation and safety are maintained.

  • 实施和协助培训活动,致力于提高技能和知识。

Develops and assists with training activities focused on improving skills and knowledge.

  • 接受冠军培训和辅导冠军团队课程。

Complete First Place Training and Coaching First Place Team session

  • 支持和实施“人本品牌”的战略,展示和加强凯悦的价值观和文化特性。

Supports the implementation of The People Brand, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.

  • 保证所有员工都能完全理解并遵守员工守则和法规。

Ensures that all employees have a complete understanding of and adhere to employee rules and regulations.

  • 保证所有员工都能遵守酒店、公司和当地的有关消防安全的规则、政策和法规。

Ensures that employees follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.

  • 对员工敬业度调查的结果进行反馈,并实施相应改进工作。

Feedback the results of the Employee Engagement Survey and ensure that the relevant changes are implemented.

  • 提高员工满意度,并确保员工流动率达到我们的年度目标。

Drives employees satisfaction and maintains Employee Turnover rate to meet or within our annual target.

Primary Location: CN-43-Changsha

Organization: Hyatt Place Changsha Meixihu

Job Level: Full-time

Job: Administrative

Req ID: CHA003535

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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