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Hyatt Restaurant Host / Hostess - FT & PT in CHAPEL HILL, North Carolina

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Greeters are responsible for welcoming and creating the first impression for guests. These individuals have the ability to influence the overall restaurant experience by their interactions that include providing table accommodations and offering menu recommendations. Greeters may be the final point of contact and have the ability to ensure guest satisfaction. If you have worked as a restaurant host or restaurant hostess, your skills are invaluable to the position of Greeter at Hyatt. Your restaurant job experience will give you the tools to be successful as a restaurant Greeter at Hyatt.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Qualifications:

Responsibilities:

  • Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name

  • Answer incoming calls to the restaurant and provide appropriate service

  • Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate

  • Tend to special Guest needs and requests

  • Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies

Requirements:

  • Must be able to clearly communicate Guests

  • Must be able to clearly communicate Guests’ needs to W/Ws, Bussers, Managers, etc.

  • Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests

  • Must be able to walk and stand during entire shift

  • Must be able to reach, bend, stoop and wipe

  • Passion for providing extraordinary service

  • The ability to thrive in a fast-paced environment

  • An appetite for learning

  • Flexibility to work a variety of days ( specially Holidays & weekends )

  • 6 months experience in a full-service restaurant preferred

  • Must be upbeat, outgoing and positive

  • Ability to work positively in a fast-paced environment

This is a great opportunity to use your restaurant host or restaurant hostess job experience to begin a career at Hyatt. For immediate consideration for this hostess job, Click Apply Now and complete an application for the Greeter position on the Hyatt Careers Site!

Primary Location: US-NC-Chapel Hill

Organization: The Carolina Inn

Pay Basis: Hourly

Job Level: Part-time

Job: Bars/Restaurants/Outlets

Req ID: CHA003462

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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