Hyatt Resort Restaurant Cashier in CHARLESTON, South Carolina
SUMMARY: The Hudson’s Market Attendant will be responsible for preparing quality food orders in a timely manner daily. S/he will be responsible for creating an excellent first impression as well as providing exceptional customer service. The Hudson’s Market Attendant will assist in maintaining the AAA Four Diamond Standards. The Hudson’s Market Attendant shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Dunes Resort as both the Destination and Employer of Choice!
Full time and seasonal positions available!
Essential job FUNCTIONS:
Preparing quality food orders
Ensure the orders are prepared within a timely manner
Assist in preparation of food
Cleans and resets tables as needed
Ensures guests are comfortable and welcome if required to wait
Maintains cleanliness of counter tops, work/food stations, tables, the Market’s appearance
Answers Market’s telephone, responding to guests’ questions in a professional manner
Attends mandatory monthly department meetings appropriate resort and division meetings
Familiarizes him/herself with menu
Answers questions and/or makes recommendations on menus as needed
Assists servers with monitoring assigned tables for customer satisfaction, quality and additional service
Provides general resort information for guests
Offers warm and sincere welcome/farewell for all guests of Wild Dunes Resort including use of guest name & good eye contact with each guest
Maintains an up to date working knowledge of all resort amenities as well as any special events
Interacts with resort staff in a professional manner, assisting other departments with necessary information
Up sells other resort services and amenities to guests
Addresses any guest issue promptly and with concern
Offers guests assistance resort directions, activity suggestions, etc.
Provides assistance to Market staff as needed
Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisor.
Acts with responsibility towards all company property, supplies and equipment.
Maintains a professional appearance. Follows all Wild Dunes Resort dress code standards.
Remains alert, courteous and helpful to the guests and colleagues at all times.
Colleague is held accountable for all duties of this job and other duties as assigned.
eXPERIENCE & education:
High school education required
One year food and beverage experience preferred
At least six months customer service experience preferred
Must be authorized to work in the United States
Must be flexible to work in other outlets and be open to cross
Must be able to read, write and speak English
Must be at least 16 years of age
Must be able to accurately follow instructions, both verbally and written
Must possesses excellent communication skills
Must be professional in appearance and demeanor
Must always ensure a teamwork environment
Must be able to work under pressure
Must have strong computer skills
Must be able to work in a fast paced environment
Must have excellent listening skills
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must have the ability to deal effectively and interact well with the guests and Colleagues
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have a passion for creating an exceptional experience for all guests
Colleagues who are hired at Wild Dunes Resort will be verified through the federal E-Verify system.
Must be able to work in a variety of weather conditions (rain, wind, sun, heat)
Must be able to work indoors or outside
Must be able to stand on feet and walk throughout the day
Must be able to climb stairs and walk on uneven surfaces on an occasional basis
Must be able to frequently lift and carry up to 25 lbs at shoulder height
Must be able to bend, squat, push, pull frequently
Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently; squeezing and overhead reaching occasionally
Primary Location: US-SC-Isle of Palms
Organization: Wild Dunes Resort
Pay Basis: Hourly
Job Level: Seasonal
Req ID: ISL000516
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.