Hyatt Associate Manager, Partner Marketing in CHICAGO, Illinois
The Associate Manager, Partner Marketing is a strategic leader with a strong creative marketing background and self-described people person looking for an exciting challenge with a globally recognized hotel company.
As a key member of the World of Hyatt loyalty program, the Partner Marketing Associate Manager will assist in the day to day initiatives for our external financial services World of Hyatt partners. Utilizing a multi-million-dollar marketing budget, this person will help implement initiatives to increase annual co-brand credit cardmember acquisitions and spend that ultimately maximizes profit. This includes supporting targeted, multi-channel campaigns, managing the creative review of all collateral, and analyzing campaign results. In addition, the Associate Manager will assist in the operations of the credit card product, working in collaboration with Hyatt’s call center, IT, program training and operations, legal and marketing teams.
This role will also support additional partnerships (1) assist in the day-to-day initiatives related to Hyatt’s Points Purchase program, generating significant loyalty program revenue with an expectation to grow annually and (2) support Wellbeing partnerships in the execution of awareness and member engagement initiatives.
Coordinate multi-channel marketing campaigns to acquire Hyatt Credit Cardmembers with the expectation to grow this number annually.
Manage creative review process through internal/external stakeholders.
Create multi-channel engagement tactics (e.g., education, promotion, etc.) to increase Hyatt’s annual Cardmember spend annually.
Manage Hyatt’s Points Purchase program to achieve loyalty program revenue, including executing marketing campaigns, assisting in negotiating contracts and utilizing vendor to enhance loyalty program benefits.
Manage Wellbeing partnerships to drive member engagement and brand awareness.
Demonstrate a commitment to Hyatt core values.
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary.
2 years of marketing/agency/account management/project management experience
Relationship/Client management experience
Strong account management and organizational skills, with an ability to multi-task
Excellent communication skills – writing/presentation skills, experience communicating with executive leadership a plus
Basic analytical skills and comfort with Excel
Experience across all marketing channels (email, digital, print), experience working with partner channels a plus
Strong negotiation skills a plus
Experience or exposure to a variety of industries a plus
Creative/innovative approach to problem solving
History of delivering results and implementing change
Proven ability to collaborate across a highly matrixed organization
Ability to build and leverage internal and external relationships
Highly professional and able to appropriately represent company to external partners
Bachelor’s degree required
Computer Skills Needed to Perform this Job
Excel, PowerPoint (Presentation Skills)
Additional Comments and Requirements
Some travel required, not more than 10% of time
Primary Location: US-IL-Chicago
Organization: Hyatt Corporate Office
Pay Basis: Yearly
Job Level: Full-time
Req ID: CHI011075
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.