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Hyatt Associate Manager, Partner Marketing in CHICAGO, Illinois

Description:

The Associate Manager, Partner Marketing is a strategic leader with a strong creative marketing background and self-described people person looking for an exciting challenge with a globally recognized hotel company.

As a key member of the World of Hyatt loyalty program, the Partner Marketing Associate Manager will assist in the day to day initiatives for our external financial services World of Hyatt partners. Utilizing a multi-million-dollar marketing budget, this person will help implement initiatives to increase annual co-brand credit cardmember acquisitions and spend that ultimately maximizes profit. This includes supporting targeted, multi-channel campaigns, managing the creative review of all collateral, and analyzing campaign results. In addition, the Associate Manager will assist in the operations of the credit card product, working in collaboration with Hyatt’s call center, IT, program training and operations, legal and marketing teams.

This role will also support additional partnerships (1) assist in the day-to-day initiatives related to Hyatt’s Points Purchase program, generating significant loyalty program revenue with an expectation to grow annually and (2) support Wellbeing partnerships in the execution of awareness and member engagement initiatives.

Responsibilities

Coordinate multi-channel marketing campaigns to acquire Hyatt Credit Cardmembers with the expectation to grow this number annually.

Manage creative review process through internal/external stakeholders.

Create multi-channel engagement tactics (e.g., education, promotion, etc.) to increase Hyatt’s annual Cardmember spend annually.

Manage Hyatt’s Points Purchase program to achieve loyalty program revenue, including executing marketing campaigns, assisting in negotiating contracts and utilizing vendor to enhance loyalty program benefits.

Manage Wellbeing partnerships to drive member engagement and brand awareness.

Demonstrate a commitment to Hyatt core values.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary.

Qualifications:

2 years of marketing/agency/account management/project management experience

Relationship/Client management experience

Strong account management and organizational skills, with an ability to multi-task

Excellent communication skills – writing/presentation skills, experience communicating with executive leadership a plus

Basic analytical skills and comfort with Excel

Experience across all marketing channels (email, digital, print), experience working with partner channels a plus

Strong negotiation skills a plus

Experience or exposure to a variety of industries a plus

Creative/innovative approach to problem solving

History of delivering results and implementing change

Proven ability to collaborate across a highly matrixed organization

Ability to build and leverage internal and external relationships

Highly professional and able to appropriately represent company to external partners

Education

Bachelor’s degree required

Computer Skills Needed to Perform this Job

Excel, PowerPoint (Presentation Skills)

Additional Comments and Requirements

Some travel required, not more than 10% of time

Primary Location: US-IL-Chicago

Organization: Hyatt Corporate Office

Pay Basis: Yearly

Job Level: Full-time

Job: Marketing

Req ID: CHI011075

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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