Job Information
Hyatt Night Audit - Part time in CLEARWATER, Florida
Description:
Our Hyatt Culture is represented by our mission, values, and goals through: Innovation, Respect, Service-Orientation and Inclusion. Innovative, Hyatt colleagues are forward thinking and passionate as we seek new ways to advance in the hospitality industry. Respect, Hyatt colleagues are inspired by team spirit and camaraderie. Service-Oriented, Hyatt colleagues are customer focused by providing authentic hospitality in every way every time. Diversity and Inclusion, Diversity is an integral part of who we are and what we represent.
The Night Audit is responsible for the oversight of specific night audit duties and overseeing the front office during the overnight shift. This position will manage guest complaints and coordinate a resolution with other departments as needed, as well as check-in/check-out procedures. Other responsibilities may be assigned.
This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
Qualifications:
A true desire to satisfy the needs of others in a fast paced environment
Refined verbal and written communication skills
Ability to stand for long periods of time
Strong customer service orientation
Strong guest/customer recovery skills
Ability to be self motivation and work independently
Computer knowledge
Experience in Guest Services is preferred
Primary Location: US-FL-Clearwater
Organization: Hyatt Regency Clearwater Beach Resort and Spa
Pay Basis: Hourly
Job Level: Part-time
Job: Front Office
Req ID: CLE002227
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.