Hyatt Reservationist in COLUMBUS, Ohio
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. Development opportunities and career path options are endless with Hyatt; there's virtually no limit to where your ambition can take you in our world-class organization. Discover your place to shine in our warm, respectful, and inclusive culture.
Our Hyatt Culture is represented by our mission, values, and goals through: Innovation, Respect, Service-Orientation and Inclusion. Innovative, Hyatt colleagues are forward thinking and passionate as we seek new ways to advance in the hospitality industry. Respect, Hyatt colleagues are inspired by team spirit and camaraderie. Service-Oriented, Hyatt colleagues are customer focused by providing authentic hospitality in every way every time. Diversity and Inclusion, Diversity is an integral part of who we are and what we represent.
The Reservation Agent will work in a small team setting up and managing convention and transient reservations for the Hyatt Regency Columbus. Responsibilities will include; utilizing/monitoring Passkey, Opera and Reserve computer programs, maintaining hotel inventory, data entry, managing and setting up convention blocks, setting up billing and routing options. Position also includes providing incoming guests with hotel facility information and answering questions relating to the hotel and local area through written and verbal communication. This position can be a stepping stone into Revenue Management and works very closely with the Revenue Manager.
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
• Customer Service/Communication Skills
• Administrative Skills
• Ability to Multi-Task
• Problem Solving/ Deductive Reasoning
• Preferred Microsoft Windows Office Suite Skills
Primary Location: US-OH-Columbus
Organization: Hyatt Regency Columbus
Pay Basis: Hourly
Job Level: Full-time
Job: Revenue Management/Reservations
Req ID: COL002453
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.