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Hyatt Concierge in DALLAS, Texas


Concierge are responsible for answering questions, giving direction and making detailed personalized reservations or recommendations. This position requires knowledge of hotel services, local events and venues and transportation options. This offers the opportunity to engage in casual conversation and to indulge special requests. A deep understanding of the Dallas Forth Worth Area for all things food/beverage, tourist, events, arts and entertainment.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.


  • A true desire to create transformative experiences for the guest that could be on and off property.

  • VIP experiences by anticipating the guest needs

  • Creating personalized experiences that go above and beyond anything they have expereinced before

  • Refined verbal and written communication skills

  • Les Clefs d'Or Certified preferred

  • Expert in all aspects of computer systems of Outlook, Outlook 365 word, excel.

Primary Location: US-TX-Dallas

Organization: Thompson Dallas

Pay Basis: Hourly

Job Level: Full-time

Job: Guest Services

Req ID: DAL003216

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.