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Hyatt IT Manager in DENVER, Colorado


When you stay at a Thompson Hotel, you are welcomed as a resident. With intuitive service, each guest is provided a tailored experience, enhancing personal travel journeys and bridging connections to the local perspective. Our hotels are located in timeless destinations, creating the kind of distinct experiences that can transform your day, your trip or even your life.

This is not your typical career opportunity. At Thompson Denver, a member of the Hyatt collection, we believe our team members can thrive in an empowered, supportive, creative and energetic environment.

We’re looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity.

At Thompson, we believe our guests select our Hotel because of our caring and attentive colleagues who are focused on providing intuitive service and meaningful experiencestailored to each guest experience. We are a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

The Thompson Culture is represented by our mission, values, and goals through: Innovation, Respect, Service-Orientation and Inclusion. Innovate, our colleagues are forward thinking and passionate about hospitality. Respect, our colleagues are inspired by team spirit and camaraderie. Service-Oriented, our colleagues are focused on providing authentic hospitality. Diversity and Inclusion, Diversity is an integral part of who we are and what we represent.

The IT Manager is a strong individual contributor on the Technology team, focused on delivering seamless technology experiences to all colleagues. As the IT Manager, you will be expected to lead implementations of both system and process improvement initiatives.

Responsibilities include:

  • Interact with management and staff to provide technical assistance for continuous improvement of IT solutions.

  • Establish and maintain a positive, productive relationship with operational partners and staff.

  • Lead infrastructure builds in new facilities.

  • Develop and maintain policies, procedures, and processes.

  • Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences.

  • Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installations

  • Responsible for budgeting all computer related items for the center. Responsible for all computer hardware, software and infrastructure.

  • Ability to pick up new systems and not only understand how to configure them, but how they work and how your users can get the most benefit from them.


  • Bachelor’s Degree in Computer Science, Information Systems, Engineering, Business, or Technical discipline preferred.

  • Strong analytical problem-solving skills.

  • Ability to thrive in an ambiguous and fast-paced IT environment and capable of motivating teams

  • Experienced in making data-driven decisions.

  • Established time management skills with the ability to direct multiple projects simultaneously.

  • Experience in procurement, budgeting, forecasting, and asset management.

  • Proven skills in leadership development and team building.

  • Expert knowledge of IT best practices, policies, and regulations

  • Experience working as a Computer Programmer, IT Support Technician, Software Developer or Network Systems Administrator.

Thompson Denver team members work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

The budgeted range for this position is $64,700- $81,000. Actual pay will be commensurate with experience.

Primary Location: US-CO-Denver

Organization: Thompson Denver

Pay Basis: Yearly

Job Level: Full-time

Job: Technology

Req ID: DEN007075

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.