Hyatt Bell Captain - Arabic Speaker in DOHA, Qatar
At Hyatt we care for people so they can be their best. Care comes from an authentic place of /empathy/ and human /connection./ We do this by truly seeing people and getting to know them as /unique/ individuals, to enable us to design and deliver /personal experiences/.
*The Role *
To assist the Front Office management in managing the department as a successful independent profit center, ensuring maximum guest satisfaction through planning, organizing, directing, and controlling the Front Office operation and administration. To assign responsibilities to subordinates implementing multitasking principles and to check their performances periodically, as well as train the team to have a complete understanding of the correct service standards and rules & regulations.
At Grand Hyatt Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of /Fun,// Creativity, Respect, Empathy/, /Integrity/, *and /Humility/* at the core of what we do. Our family atmosphere is what keeps our associates highly engaged.
Some of the responsibilities include:
To be entirely flexible and be able to be rotated within different sub-departments of the Rooms Division as assigned. To be fully conversant with all services and facilities offered by the hotel, cordially greet all arriving and departing guests and open the hotel doors for them as well as help them out off/into their car or taxi. To assist guests with check in and check out and to carry their luggage to or from their rooms.To maintain good traffic flows and keep the driveway free of traffic and accessible for the incoming vehicles. To escort guests to their rooms and explain all services provided by the hotel such as restaurants,fitness center, etc. and assist them with room changes.
What are we looking for? A person who enjoys taking extra miles to ensure the success of the Rooms Division. He / She enjoys standing out in the crowd and maintaining excellent relationship with all internal and external guests. Someone who is a natural leader and enjoys the challenge in exceeding the highest standards, ensuring maximum occupancy and guest satisfaction, and consistency of the services.
Our commitment to you With enriching work comes amazing rewards! * Some of our associate benefits include: * Complimentary colleague accommodation with transport to and from the Hotel * Complimentary accommodation at selected Hyatt properties worldwide * Free meals in our associate restaurant across all meal periods * Discounted accommodation rates for associates as well as friends and family * Uniforms provides and laundered * Learning & Development opportunities
Primary Location: QA-Doha-Doha
Organization: Grand Hyatt Doha
Job Level: Full-time
Job: Front Office
Req ID: DOH001059
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.