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Hyatt Guest Service Officer - Front Office in DOHA, Qatar


About Hyatt

At Hyatt we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences.


At Grand Hyatt Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of Fun, Creativity, Respect, Empathy, Integrity and Humility are the core of what we do. Our family atmosphere is what keeps our colleagues highly engaged.

Our commitment to you:

With enriching work comes amazing rewards! Some of our associate benefits include:

  • Complimentary room nights at selected Hyatt properties worldwide

  • Weekly two (2) days off across all levels / departments

  • Colleague accommodation with transport to and from the Hotel

  • Free meals in our colleague restaurant across all meal periods

  • Uniforms is provided and laundered

  • Ongoing learning & development opportunities within a 5* international organization

  • Discounted room rates for associates as well as friends and family



Grand Hyatt Doha Hotel & Villas is looking for an experienced and outgoingGuest Service Officerwith an extrovert personality; who is also a great team player and confident to communicate with guests and colleagues from various cultures and backgrounds. An ideal candidate should also have a high level of interpersonal skills and ability to build lasting relationships with guests.


As a Sales Manager, your role will be to meet and exceed sales targets set in the monthly and yearly forecasts, and to direct all efforts to maximizing the hotel’s revenue and profit across all revenue streams as well as to develop a network of contacts to encourage and secure hotel trial of key decision makers.


  • Minimum 2 year’s work experience in hotel operations (specifically in hotel operations.)

  • Good problem solving and administrative skills as well as strong organization and follow up skills

  • Excellent communication and interpersonal skills

  • Schedule flexibility is necessary

  • An Arabic speaker would be preferable but not essential

  • Preferably residing in Qatar, with support of transfer

Primary Location: QA-Doha-Doha

Organization: Grand Hyatt Doha

Job Level: Full-time

Job: Front Office

Req ID: DOH001351

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.