Hyatt Hostess - Food and Beverage in DOHA, Qatar
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences to each every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.
Our Hyatt Culture is represented by our mission, values, and goals through: Innovative, Respect, Service-Oriented and Inclusion. Innovative, Hyatt is forward thinking and passionate as we seek new ways to advance in the hospitality industry. Respect, Hyatt associates are inspired by the team's spirit and camaraderie given to one another. Service-Oriented, Hyatt is customer focused by providing authentic hospitality in every way every time. Diversity and Inclusion, Diversity is an integral part of who we are and what we represent.
A Hostess Food and Beverage should ensure that the guests are offered the highest level of personalized service at all times and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
An outgoing, extrovert personality who can enhance the authentic interaction with guests while highlighting the interpersonal component. A courteous, tactful and attentive individual.
Some of the responsibilities include
- To ensure that the Place of Work and surrounding area is kept clean and organized at all times.
- To monitor operating supplies and reduce spoilage and wastage.
- To handle guest enquiries either by telephone or in person in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
- To make table reservations and thereby effectively control and maximize the flow of guests.
Qualifications * Ideally with a relevant degree or diploma in Hospitality or Tourism management. * Minimum 2 years work experience in hotel operations. * Good customer service, communications and interpersonal skills are a must. With enriching work comes amazing rewards!
Some of our associate benefits include: Complimentary colleague accommodation with transport to and from the Hotel Complimentary accommodation at selected Hyatt properties worldwide Free meals in our associate restaurant across all meal periods Discounted accommodation rates for associates as well as friends and family Uniforms provides and laundered Learning & Development opportunities
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer in the Food and Beverage field. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Primary Location: QA-Doha-Doha
Organization: Grand Hyatt Doha
Job Level: Full-time
Job: Food and Beverage
Req ID: DOH000788
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.