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Hyatt Customer Service Agent - Night in FRANCE, United States

The Hotel du Louvre, ideally located in the heart of the 1st arrondissement, is looking for a Customer Service Agent - Night.

You will have the following missions:

  • Participate in all tasks of cleaning common areas

  • Manage customer requests for Room Service

  • Room cleaning

  • Make furnishing, disassembly and reassembly modifications

  • Set up extra beds and specific facilities

  • Inform the hierarchy of any "abnormal" situation concerning the safety or accident risks of customers or colleagues

  • Solve basic technical problems

  • Respond to customer requests

  • Manage the customer's luggage when he arrives and leaves

  • Coordinate taxis

    Work schedule : 22:00 - 06:00

A previous experience as a Customer Service Agent Night in the Luxury Hospitality Industry would be appreciated. Smiling, Good problem solving and interpersonal skills are necessary. You speak both French and English fluently.

Primary Location: France-Île-de-France-Paris
Organization: Hotel Du Louvre
Job Level: Full-time
Job: Front Office
Req ID: PAR004388

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.