Hyatt Guest Services Officer - Outlet in HONG KONG, China
You will be responsible to provide an excellent and consistent level of service to your customers. * To greet and seat all guests, and wish them goodbye on their departure, providing them with courteous, professional, efficient and flexible service that supports the outlet’s operating concept, brand promise and Hyatt International standards.
Assists with receiving guests in the hotel's restaurants, manages the inventory of the outlet, and assists the service staff whenever necessary.
To take and manage reservations and table assignments as prescribed by the Outlet Manager.
* Holds Diploma/Certificate in Hospitality or Tourism Management desirable. * Basic Computer Skills and Cashiering Skills. * Minimum 2 years work experience in hotel operations. * Basic Food and Beverage service skills. * Good customer service, communications and interpersonal skills are a must.
Primary Location: CN-91-Hong Kong
Organization: Hyatt Regency Hong Kong, Tsim Sha Tsui
Job Level: Full-time
Req ID: HON003017
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.