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Hyatt Bike Shop Attendant in ISLE OF PALMS, South Carolina


Summary: The Bike Shop Attendant’s duties include the set-up and break-down of bike shop, daily cash reports, minimal computer work and minor maintenance. The Bike Shop Attendant shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Dunes Resort as both the Destination and Employer of Choice!

Essential job Functions:

  • Set up and break down of bike shop at beginning and end of day

  • Move and clean bikes as necessary

  • Rent bikes and other equipment to guests at the resort

  • Answer questions for guest and solve problems

  • Keep Bike Shop and surrounding areas clean of trash and other unsightly items

  • Keep Bike Shop and surrounding areas free of tools and other maintenance needs.

  • Maintain accurate records and handle cash daily

  • Fill out daily tally sheets for cash bank

  • Ring charges into POS computer system

  • Make cash deposits

  • Check bike upon send out and return for safety issues

  • Inform guests of bike safety

  • Provide guests proper safety equipment

  • Offers warm and sincere welcome/farewell for all guests of Wild Dunes Resort including use of guest name & good eye contact with each guest

  • Maintain an up to date working knowledge of all resort amenities as well as any special events

  • Interact with resort staff in a professional manner, assisting other departments with necessary information

  • Always maintains a professional demeanor and attitude

  • Reports to work on time and according to posted schedule

  • Maintains a professional appearance. Follows all Wild Dunes Resort dress code standards.

  • Remains alert, courteous and helpful to the guests and colleagues at all times.

Colleague is held accountable for all duties of this job and other duties as assigned.


Experience & Education:

  • Must be at least 16 years old

  • CPR and First Aid certifications are preferred

  • High school diploma or equivalent preferred

  • Prior hospitality experience preferred

  • One year of customer service experience preferred

Job Requirements:

  • Must be authorized to work in the United States

  • Must be able to read and speak English

  • Must be able to accurately follow instructions, both verbally and written

  • Must possesses excellent communication skills

  • Must be professional in appearance and demeanor

  • Must be able to work under pressure

  • Must be able to work in a fast-paced environment

  • Must have excellent listening skills

  • Must always ensure a teamwork environment

  • Must have basic knowledge of chemicals and their uses

  • Ability to work a flexible schedule that may include evenings, weekends and holidays

  • Must have the ability to deal effectively and interact well with the guests and Colleagues

  • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner

  • Must have a passion for creating an exceptional experience for all guests

Colleagues who are hired at Wild Dunes Resort will be verified through the federal E-Verify system.

Working Conditions:

  • Must be able to work in a variety of weather conditions (rain, wind, heat)

  • Must be able to walk, climb into and out of and operate a vehicle frequently, with occasional stair climbing.

  • Must be able to repetitively lift, push, pull & carry up to 15 lbs, frequently up to 25 lbs and occasionally up to 75 lbs

  • Must be able to twist, bend and squat frequently; kneel or crawl occasionally; infrequently climb a ladder

  • Must be able to perform repetitive hand & arm movements, pushing and pulling and simple grasping frequently; squeezing, overhead reaching & fine manipulation occasionally.

Primary Location: US-SC-Isle of Palms

Organization: Wild Dunes Resort

Pay Basis: Hourly

Job Level: Seasonal

Job: Golf and Recreation

Req ID: ISL000585

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.