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Hyatt Housekeeper - $14/hr - $1000 SIGN ON BONUS in ISLE OF PALMS, South Carolina


Summary : TheWild Dunes Resort Housekeeper is responsible for ensuring the standards of cleanliness in assigned accommodations are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. The Wild Dunes Resort Housekeepermust follow the required procedures for handling, cleaning, disposing, or moving of objects/materials and/or the clean-up of blood, infectious materials, or body fluids containing blood in accordance with the OSHA Blood-borne Pathogen Standards. S/he will assist in maintain the AAA Four Diamond Standards.

The Wild Dunes Resort Housekeeper shall always strive to provide exceptional service to both internal and external guests . S/he will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Dunes Resort as both the Destination and Employer of Choice!

Essential job Functions:

  • Maintains cleanliness of resort property.

  • Cleans all accommodations, buildings and corridors

  • Cleans and sanitizes all designated areas to WildDunes Resort standards

  • Follows outlined training to assure cleanlinessstandards are met.

  • Illustrates flexibility in work assignment location

  • Offers positive information and shares informationto new Colleagues

  • Maintains constant awareness of safety issues, (i.e.broken glass, frayed electrical cords, leaks, broken locks and suspiciouspersons).

  • Reports all safety incidents to the appropriateparty (detailed in training)

  • Report any neededrepairs immediately to supervisor (such as leaky faucets or toilets, loosetile, broken windowpanes, missing nuts or screws, beds needing repair,etc.)

  • Acts with responsibility towards all companyproperty, supplies and equipment

  • Proper care for vacuums, cleaning tools, and all WDRproperty

  • Proper care for in room items

  • Professionally represents our owners and partners

  • Keeps housekeeping caddy clean, stocked and orderlyat all times

  • Follows through on lost and found procedures. Noarticles shall be removed from occupied rooms. Absolute respect for guestproperty should always be exercised.

  • Operates variousmechanized cleaning equipment, such as vacuums, polishers, buffers, etc.

  • Reports to work on time and according to postedschedule, maintains accurate time records and follows proper standards forissuance of rooms

  • Offers warm and sincere welcome/farewell for allguests of Wild Dunes Resort including use of guest name & good eyecontact with each guest

  • Maintains an up to date working knowledge of allresort amenities as well as any special events

  • Interacts with resort staff in a professionalmanner, assisting other departments with necessary information

  • Always maintains a professional demeanor andattitude

  • Attends appropriate resort, division and departmentmeetings

  • Communicates all pertinent information to thehousekeeping team

  • Maintains a professional appearance. Follows allWild Dunes Resort dress code standards.

  • Remains alert, courteous and helpful to the guestsand colleagues at all times.

Colleague is held accountable for allduties of this job and other duties as assigned.


Experience & Education:

  • High school diploma or equivalent preferred

  • Prior housekeeping/custodial experience mandatory

  • Prior hospitality experience preferred

  • At least one-year customer service experiencepreferred

Job Requirements:

  • Must be authorized to work in the United States

  • Must be able to read and speak English

  • Must be able to accurately follow instructions, bothverbally and written

  • Must be able to work efficiently and effectively tothe Wild Dunes Standard under tight time frames

  • Must be able to switch pace of work

  • Moving from normal speed to a faster speed or slowerspeed when needed

  • Must have excellent listening skills

  • Ability to retain information said in morningmeetings

  • Must always ensure a teamwork environment

  • Ability and willingness to work alongside coworkerswhen requested or needed

  • Must have basic knowledge of chemicals and their uses

  • Ability to work a flexible schedule that willinclude evenings, weekends and holidays

  • Must have the ability to deal effectively andinteract well with the guests and Colleagues

  • Must have the ability to resolve problems/conflictsin a diplomatic and tactful manner

Working Conditions:

  • Must be able to stand on feet throughout the day,with intermittent periods of walking and stair climbing.

  • Must be able to lift 1-10 pounds frequently, up to 35pounds occasionally and rarely 50 pounds (with assistance).

  • Must be able to twist, bend and squat frequently; kneelor crawl occasionally; infrequently climb a ladder

  • Must be able to work in a warm or cold environment,including walking outside in a variety of weather conditions (rain, wind,snow, heat), with exposure to chemicals and dust.

  • Must be able to perform repetitive hand & armmovements and simple grasping constantly; pushing & pulling, squeezingand overhead reaching frequently.

Primary Location: US-SC-Isle of Palms

Organization: Wild Dunes Resort

Pay Basis: Hourly

Job Level: Full-time

Job: Housekeeping/Laundry

Req ID: ISL000634

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.