Hyatt Public Area Attendant in ISLE OF PALMS, South Carolina
SUMMARY: The Public Area Attendant is responsible for ensuring the standards of cleanliness for public areas of the resort are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. The Public Spaces attendant must follow the required procedures for handling, cleaning, disposing, or moving of objects/materials and/or the clean-up of blood, infectious materials, or body fluids containing blood in accordance with the OSHA Blood-borne Pathogen Standards. S/he will assist in maintaining the AAA Four Diamond Standards. S/he may be asked on occasion to service a guest room to the Wild Dunes standards of cleanliness.
The Public Area Attendant shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Dunes Resort as both the Destination and Employer of Choice!
Essential job FUNCTIONS:
Maintains cleanliness of resort property. Cleans office spaces, lobbies, lounges, restrooms, corridors, stairways, locker rooms and other designated public spaces.
Cleans and sanitizes all designated areas to Wild Dunes Resort standards.
Washes windows, walls, ceilings, and woodwork, waxing and polishing as needed.
Dusts and polish furniture and equipment.
Keeps cleaning caddies, vehicles, and closets, clean, stocked, and orderly at all times.
Empties wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal.
Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Report any needed repairs immediately to supervisor.
Acts with responsibility towards all company property, supplies and equipment.
Follows through on lost and found procedures. No articles shall be removed from occupied spaces. Absolute respect for guest property should always be exercised.
Operates various mechanized cleaning equipment, such as vacuums, power washers, leaf blowers, etc.
Reports to work on time and according to posted schedule, maintains accurate time records and follows proper standards for issuance of areas/buildings.
Attends appropriate resort, division and department meetings.
Maintains a professional appearance. Follows all Wild Dunes Resort dress code standards.
Remains alert, courteous and helpful to the guests and colleagues at all times.
Colleague is held accountable for all duties of this job, other duties as assigned and standards outlined in the Wild Dunes Resort handbook.
Highschool diploma or equivalent preferred
Priorcustodial experience preferred
Priorhospitality experience preferred
Mustbe authorized to work in the United States
Musthave valid Driver’s License and meet company driving standards
Mustbe able to read and speak English
Mustbe able to accurately follow instructions, both verbally and written
Mustpossesses excellent communication skills
Mustbe professional in appearance and demeanor
Mustbe able to work under pressure
Mustbe able to work in a fast paced environment
Musthave excellent listening skills
Mustalways ensure a teamwork environment
Musthave basic knowledge of chemicals and their uses
Abilityto work a flexible schedule that may include evenings, weekends and holidays
Musthave the ability to deal effectively and interact well with the guests andColleagues
Musthave the ability to resolve problems/conflicts in a diplomatic and tactfulmanner
Musthave a passion for creating an exceptional experience for all guests
Mustbe able to stand and walk throughout the day, with intermittent periods ofstair climbing;
Mustbe able to repetitively lift, push, pull & carry up to 10 lbs,frequently up to 25 lbs and occasionally up to 50 lbs;
Mustbe able to twist, bend and squat frequently; kneel or crawl occasionally ;infrequently climb a ladder
Mustbe able to work in a variety of weather conditions (rain, wind, snow,heat); with exposure to chemicals and dust.
Mustbe able to perform repetitive hand & arm movements and simple graspingconstantly; pushing & pulling, squeezing and overhead reachingfrequently.
Primary Location: US-SC-Isle of Palms
Organization: Wild Dunes Resort
Pay Basis: Hourly
Job Level: Full-time
Req ID: ISL000486
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.