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Hyatt Food and Beverage Promotion in JAKARTA, Indonesia


  • Creates divisional annual marketing plan under guidance of Director of Food & Beverage and inputs of the entire team (Culinary, Department Heads and Managers).

  • Creates content (text) for websites for all outlets

  • Provides Marketing support to Outlet Manager and ensures the implementation of the Outlet Specific Marketing plan

  • Comp Set analysis: Set up a systematic and efficient research and data mining system for electronic data, that enables quick retrieval. Ensure all files are kept up to date at all times

  • CRM Data Mining: Generates guest list broken down in demographics and preferences. Ensure all files are kept up to date at all times

  • Social Media: Managing the outlets social media sites (photos and text)

  • Leading promotion preparation (i.e. MFW, Guest Chef Promo)

  • In collaboration with F&B Revenue Management preparing price proposals for promotions and submitting for approval by Director of Food and Beverage.

  • Generates Marketing reports

  • Keeping all F&B collateral up to date

  • Generates after promotions analysis in order to determine success/brand building value

  • Ensures the delivery of brand promise and provides exceptional guest service at all times

  • Provides excellent service to internal customers in other departments as appropriate

  • Maintains positive guest interactions with social media tools

  • Forecasting promotional cost and securing budgets before generating costs

  • Outlines Marketing strategies and helps implementing them for each outlet to be among the Top Ten lists on local and international reviews (i.e. Trip Advisor)

  • Ensures and practices the outmost protection of data confidentiality

  • To ensure the confidentiality of all records and information that the employee is exposed to

  • Maintains positive guest and colleague interactions with good working relationships

  • To report for duty punctually, wearing the correct uniform and name badge at all times

  • Ensure high standards of personal presentation and grooming

  • To provide a friendly, courteous, professional service and ensure guests satisfaction at all times

Primary Location: ID-JW-Jakarta

Organization: Park Hyatt Jakarta

Job Level: Full-time

Job: Food and Beverage

Req ID: JAK000105

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