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Hyatt Guest Ambassador in KUANTAN, Malaysia


At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleague focused on providing efficient service and meaningful experiences.

  • You will be responsible to provide an excellent and consistent level of service to your customers. The Lobby Ambassador is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division

  • Welcome the guests, assist with hotel show around etc

  • Arrange In room check in / Check out for VIP Guests

  • Engage with guest in little conversations in lobby / Regency lounge / Restaurants


  • Ideally with a relevant degree or diploma in Hospitality or Tourism management.

  • Minimum 1 year of work experience in hotel operations.

  • Excellent customer service, communications and interpersonal skills are a must.

  • *Due to strict regulation of Malaysian Immigration and Manpower Department, this position is open for Malaysian Nationals only.

Primary Location: MY-06-Kuantan

Organization: Hyatt Regency Kuantan Resort

Job Level: Full-time

Job: Front Office

Req ID: KUA000662

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.