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Hyatt Housekeeping Floor Manager in LAHAINA, Hawaii


TheHousekeeping Floor Manager is responsible for the day-to-day responsibilities of maintaining the guest rooms, guest hallways, back of house service closets, elevator landings and house-call organization. They will provide impactful leadership and support the team of Housekeeping Supervisors, Room Attendants, House Attendants, and Guest House Call Attendants, within their respective tower assignments. This position, will assure quality standards, superior guest satisfaction, enhancement of organization throughout the guest floors, and drive improvements within the department.

Essential Duties

  • Inspect a number of guest rooms per day, providing on the spot coaching when necessary, in an effort to consistently deliver a clean and pristine hotel.

  • Maintain regularly scheduled cleaning programs guest corridors and service closets as well as periodic special projects such as floor care, deep cleaning, Ice Machine room cleaning, and guest sign/direction updates.

  • Work with House call associates to ensure proper par levels and that organization is kept for guest request items within specified areas throughout the resort.

  • Create and maintain a professional, respectful and engaging work environment for resort associates that fosters a professional and respectful environment.


  • Hotel experience preferred

  • The ability to communicate effectively

  • The ability to be on your feet throughout your entire shift

  • A true passion to serve, learn, grow and work hard to achieve positive results

Primary Location: US-HI-Lahaina

Organization: Hyatt Regency Maui Resort and Spa

Pay Basis: Yearly

Job Level: Full-time

Job: Hotel Operations

Req ID: LAH002534

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.