Hyatt Jobs

  • "I feel like I am included, like I am part of something bigger, a small brick in a large wall, but a wall that means something."

    Alina, Room Attendant | Park Hyatt Chicago, Chicago, IL, USA

  • "Being part of Hyatt has been a tremendous opportunity to explore my passion for design. In working alongside my talented colleagues throughout the world, I truly feel part of a larger global family."

    Marisol, Design Manager | Hyatt Hotels Corporation, Chicago, IL, USA

  • "Hyatt gives me the ability to grow amongst a team that encourages me to be the best version of myself and to never stop improving."

    Kayla-jean, Social Media Manager | Grand Hyatt Kauai Resort and Spa, Koloa, HI, USA

  • "Hyatt is my second family. We are all treating each other with respect as we treat our favorite relatives. I am also happy to be working in a professional working environment which supports my needs providing a comfortable home away from home…"

    Hikmet, Team Leader (Food & Beverage) | Grand Hyatt Istanbul, Istanbul, Turkey

  • "I love working with people, both externally and internally. At Hyatt, I believe our authentic hospitality makes people’s life different."

    Benjamin (小洋), Assistant Manager – Bell Service (行李部- 副理) | Grand Hyatt Beijing, Beijing, China

  • "I like working at Hyatt, because I can be myself and creative. I like the familiar atmosphere. My lobby is my living room."

    Sandra, Chef Concierge | Hyatt Regency Dusseldorf, Dusseldorf, Germany

  • "Hyatt provides me with the ongoing training and resources to translate your meeting experience aspirations into an artfully crafted blueprint."

    Jamie, Catering/Convention Services Manager | Hyatt Regency Coconut Point Resort & Spa, Bonita Springs, FL, USA

Find Your Place at Hyatt

Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a company that has spent 61 years building families - valuing respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.

Job Information

Hyatt Front Office Shift Leader in LONDON, United Kingdom

Description:

Front Office – Shift Leader

* *

About us

* *

Welcome to the Andaz, where our name translates from Hindi as "personal style".

Our hotel is not conventional, this is reflected in our people and woven into the fabric of our culture of creating memorable experiences, part of the Hyatt Hotels portfolio.

Uncover an environment free of barriers, where ideas are exchanged and encouraged. We are a 5 Star Lifestyle Hotel located in the heart of vibrant East London. Featuring 267 newly refurbished rooms, 7 exciting bars & restaurants and 15 diverse event spaces. We embrace people challenging the norm and who aren’t afraid of standing out, that’s what makes us different – your personal style whether that be tattoos, piercings or pink hair.

Qualifications:

About you

* *

As a Shift Leader the Andaz London Liverpool Street, you play a key role in ensuring the effective running of the Front Office department by assisting the Guest services Managers. Largely your role is centred on looking after our guests, handling their request or queries, ensuring their comfort and satisfaction and taking action where necessary.**

The Front Office team at Andaz is made up largely by the role of the Host; they’re the luggage porter, concierge, receptionist, all things to everyone! We have an extremely dedicated and skilled team therefore much of your day is spent ensuring that colleagues are confident to do the job they need to do and that they have the support and direction they need from you. You are encouraged to be honest and open creating a happy working environment built on teamwork.

Additional duties include; guest correspondence, coaching and training, administration, cash handling, ensuring accuracy of the data in the property management system.

Our ideal Shift Leader:

* *

With your intuition and dedication to people, you are always striving to deliver a great service for our guests. If you are a motivated Shift Leader with experience in a similar role in Hotels, who likes a challenge, we would love to meet you.

Being part of Andaz also means, joining the Hyatt family which has over 679 hotels in over 54 different countries, also recognised as a UK Great Place to Work Company!

What is in it for you?

* *

Continuous learning and development is paramount to us. As such, we pride ourselves on developing and supporting all our colleagues. You will have access to various learning opportunities both online and in our dedicated training room.

· 12 free nights per year of service across Hyatt Hotels worldwide · Employee and Friends & Family rates across Hyatt Hotels worldwide · 1 Complimentary night stay for 2 in the Andaz (incl. dinner and breakfast) after 6 months of employment · Discounts of up to 50% in our 7 restaurants & bars · Uniform provided and laundered complimentary · Complimentary meals on duty · Refer a friend bonus £500 per colleague introduced · Bike 2 work scheme · Busy social calendar including annual summer & Christmas celebrations · Workplace pension scheme · Annual season ticket loan · Team member & performance rewards system redeemable in the form of complimentary stays, massages and many more

Are you ready for a dynamic environment where you can truly shine?

_Please be sure to be eligible to work and live in the UK before applying._

Primary Location: GB-ENG-London
Organization: Andaz Liverpool Street
Job Level: Full-time
Job: Front Office
Req ID: LON003532

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

DirectEmployers