Hyatt Gallery Host in LONDON, United Kingdom
The Hyatt Place London Heathrow/Hayes will offers 170 guestrooms in addition to 1,809 square feet (168 square meters) of meeting space, an open food market with made-to-order meals and snacks available around the clock, free WiFi, and a well-equipped fitness centre.
This upscale select service hotel will cater to the multitasking traveller with a 24/7 lifestyle. Creating a modern, comfortable, seamless experience. The hotel will be located in Hayes, less than 15 minutes from London Heathrow Airport terminals and close to Stockley Park Business Park and Brunel University.
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Respect, Integrity Humility, Empathy, Creativity and Fun.
Gallery Hosts have a critical role in every Hyatt Place hotel, and exemplify the culture of authentic hospitality of Hyatt. Our successful Hosts demonstrate attributes of a great Host by being aware and attentive to our guest’s needs; in addition they create conversations and share a moment thereby making a real connection with our guests. They are true hosts, delivering purposeful service and delighting the guests.
Your role will be interesting and varied, including duties such as host at Front Desk, waiter/ress duties in our coffee to cocktails bar, along with our 24/7 ‘Gallery Market’ and Gallery Café.
Knowledge of OPERA PMS is essential
You are not a Waiter/ress, nor a Receptionist…you are a Gallery Host!
You will have worked in a customer service environment. Ideally retail or hospitality, however, any previous customer experience will be considered. An underlying passion for delivering quality service is essential.
A gregarious personality with a can do attitude and an engaging demeanour is, also, a must to deliver in this role.
With a good command of the English language to include verbal, reading and writing. Hosts should have good communication skills, should not be afraid to interact with guests, and willing to be trained on multiple skills. You will have the ability to learn quickly and work in a fast paced environment with constant guest interaction. No formal qualifications are necessary; however you should be computer literate.
The right to work in the UK is a requirement. This role provides a chance to develop your career with an international company; either in the UK or overseas.
Primary Location: GB-ENG-London
Organization: Hyatt Place London Heathrow Hayes
Job Level: Full-time
Job: Guest Service Operations
Req ID: LON002318
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.