Hyatt Human Resources Manager in LONDON, United Kingdom


One of the finest 5-star hotels in London, Hyatt Regency London – The Churchill is ideal for both business and leisure travellers, offering a peaceful yet central location. Situated in the heart of London’s West End, this luxurious hotel is within walking distance to many of London’s leading attractions from Buckingham Palace to the picturesque Hyde Park, along with the exclusive shopping areas of Oxford Street, Soho, Bond Street, Mayfair and Marylebone.

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Respect, Integrity, Humility, Empathy, Creativity and Fun. At Hyatt Regency London – The Churchill our aim is to create energizing experiences that connect our guests to who and what matters to them most. We are passionate about fostering connections, the place for any and every occasion and a one-stop experience.

For us, our back of house should provide the same quality of service to our colleagues as we do for our guests in front of house. You will be responsible for overseeing the day to day operation of Human Resources in a generalist role to include mainly Recruitment, Employee Relations, Performance and Absence Management, as well as promoting and living our values.

You will quickly build rapport with our Managers and feel confident providing consultancy, advice, coaching and guidance to them when dealing with their teams across a wide variety of job functions, from Housekeeping Attendants and Accountants to Chefs and Sales Managers, at all levels. You will also be a resource for all colleagues.

There will be the opportunity to get involved in day to day projects and initiatives such as our Colleague Experience Survey and Great Places to Work, for example.

This role provides the chance for experience in a diverse and exciting range of HR activities, from organising a colleague party for 400 employees, to advising on disciplinary and grievance issues.

You will be one of three HR Managers across the UK, and will report to the Area Director of HR, who is also based at The Churchill, working within an energetic and sociable team of 5, which includes a Learning Manager for the UK and other generalist HR roles.



You will have in-depth HR generalist practical operational knowledge of applying HR practices, policies and employment law in a fast paced environment, ideally within hospitality or retail. A graduate, you will be planning to, or already be studying for, your CIPD. With an eye for detail and excellent organisation skills, y ou will be a strong team player with a positive and collaborative approach. Your communication skills will be excellent and you will be able to manage stakeholders at varying levels. Your confidence and assurance will enable you to be an effective negotiator and able to affect change and behaviours within HR and influence at all levels across the company.

You will know how to measure and use KPI’s and interpret and communicate results in order to help the company achieve its business goals.

You will have a sound knowledge of HR systems, specific experience of Fourth or PeopleSoft will be an advantage.

If you are enthusiastic, passionate and motivated with a sense of fun and a natural desire to care for people then this role is for you.

Your benefits include generous hotel discounts and complimentary hotel nights worldwide, dry cleaning of business clothes, plus much more. There is an opportunity for career development either in London, the UK or overseas.

Primary Location: GB-ENG-London
Organization: Hyatt Regency London - The Churchill
Job Level: Full-time
Job: Human Resources
Req ID: LON002707

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.