Hyatt Jobs

Mobile Hyatt Logo

Job Information

Hyatt Human Resources Manager in LONDON, United Kingdom


About Hyatt Regency London – The Churchill

Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, many which have been recently refurbished, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal British dishes at The Montagu, snacks and cocktails at award-winning Churchill Bar & Terrace or Michelin-starred Italian fine-dining at Locanda Locatelli.

About the role - HR Manager

Our heart of house should provide the same quality of service to our colleagues as we do for our guests in front of house.

You will:

  • Drive and manage the day to day operation of Human Resources, at Hyatt Regency London - The Churchill, in a generalist role to include Employee Engagement, Relations, Performance and Absence Management, as well as promoting and living our values.

  • Quickly build rapport with our Leaders and feel confident providing consultancy, advice, coaching and guidance to them when dealing with their teams across a wide variety of job functions, from Housekeeping Attendants and Accountants to Chefs and Sales Managers, at all levels. You will also be a resource for all colleagues.

  • Focus on Colleague Engagement for an employee population of approximately 250 colleagues, through promoting and living our values through team building and social activities.

  • Oversee Employee Relations, including; Disciplinary, Grievance, Mediation, Performance and Absence Management.

  • Handle coaching, counselling, advising Colleagues and Managers at all levels.

  • Be responsible for recruitment of various roles at all levels and across all departments within the business.

  • Manage day to day HR budgets and, in conjunction with department leaders, reforecasting for staffing across the hotel.

  • London experience is preferred.

You will be one of five HR leaders across the UK, and will report to the Area Director of HR, with a dotted line to the Hotel Manager, both based at The Churchill. This role is part of an energetic and sociable HR team, which includes other generalist HR roles and an Area Learning Manager.

About you:

  • You will already be a HR Manager or equivalent and have in-depth HR generalist practical operational knowledge of applying HR practices, policies and employment law in a fast paced, customer focused environment.

  • A graduate, with an eye for detail and excellent organisation skills, you will be a strong team player with a positive, collaborative and hands on approach.

  • Your communication skills will be excellent and you will be able to manage a variety of stakeholders of different demographics and with diverse needs, using technology and social media as appropriate.

  • Your confidence and assurance will enable you to be an effective negotiator and able to affect change and behaviours within HR and influence at all levels across the company.

  • You will know how to measure and use KPI’s and interpret and communicate results in order to help the company achieve its business goals.

  • You will have previous experience of using software/systems within a Colleague’s lifecycle. Specific experience of Fourth or PeopleSoft would be advantageous.

  • An empathetic leader, you will be used to getting things done through people and will have experience of managing a team.

If you are an enthusiastic, passionate, motivated and professional HR Leader with a sense of fun and a natural desire to care for people then this role is for you.

Hyatt offers a great range of benefits, including:

• 12 free nights per year of service across Hyatt Hotels worldwide

• Employee and Friends & Family rates across Hyatt Hotels worldwide

• F&B Discounts of up to 50% in our Hyatt UK Restaurants & Bars

• Private Healthcare

• Dry cleaning of business clothes

• Complimentary meals on duty

• Workplace pension scheme

• Annual season ticket loan interest-free

• Cycle 2 work scheme tax-free

• Continuous Learning & Development opportunities

Being part of Hyatt Regency London – The Churchill also means, joining the Hyatt family which has over 1000 hotels in over 60 different countries and is recognised as a UK Great Place to Work Company!

Primary Location: GB-ENG-London

Organization: Hyatt Regency London - The Churchill

Job Level: Full-time

Job: Human Resources

Req ID: LON003906

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.