Hyatt Waiter/ress Room Service in LONDON, United Kingdom
About Hyatt Regency London – The Churchill
Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, many which have been recently refurbished, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal British dishes at The Montagu, snacks and cocktails at award-winning Churchill Bar & Terrace or Michelin-starred Italian fine-dining at Locanda Locatelli.
About the role:
As Waiter/ Waitress joining the Room Service team you will be taking care of our guests in order to provide them with a memorable dining experience. Some of the key processes include but are not limited to:
Answer all incoming calls and take accurate orders
Explain the menu and specials available to suit the guest's individual tastes
Handle guest enquiries in a courteous and efficient manner and reports guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests
We are looking for people focus, team player, curious and proactive Waiter/ress to work alongside our Room Service Team. With your natural social skills, smart appearance and your passion to achieve the best, you will be part of a strong, fun and vibrant team.
Previous experience working in the same or similar role in a five star hotel environment is not required but will be an advantage.
If you are a dynamic, sociable and passionate individual that is looking to join a fun and vibrant team, then we would like to meet you.
Hyatt offers a great range of benefits, including:
12 free nights per year of service across Hyatt Hotels worldwide
Employee and Friends & Family rates across Hyatt Hotels worldwide
F&B Discounts of up to 50% in our Hyatt UK Restaurants & Bars
Uniform provided and laundered complimentary
Complimentary meals on duty
Workplace pension scheme
Annual season ticket loan interest-free
Cycle 2 work scheme tax-free
Continuous Learning & Development opportunities
Being part of Hyatt Regency London – The Churchill also means, joining the Hyatt family which has over 1000 hotels in over 60 different countries and is recognised as a UK Great Place to Work Company!
The role is subject to right to work check as per UK employment law.
Primary Location: GB-ENG-London
Organization: Hyatt Regency London - The Churchill
Job Level: Full-time
Job: Room Service
Req ID: LON003976
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.