Hyatt Spa Team Leader in MELBOURNE, Australia
About Park Hyatt Melbourne * * Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.
About the Role * * As the Team Leader for the Park Club Health & Day Spa, you will be responsible for assisting with the smooth and efficient running of the department in accordance with the established standards of Hyatt International. You will assist in designing, implementing and maintaining Park Club’s policies, procedures and systems.
Working in a team of 15, you will support the Spa Manager in supervising and managing the day to day operations as well as supporting the team to achieve our purpose.
This varied and dynamic role provides a chance to develop your Hospitality career within an international company; either in Australia or overseas.
Some of the responsibilities include: * Facilitate communication within the team and the department * Manage the Park Club operationally on a day-to-day basis in lieu of the Spa Manager * Implement ideas as a means of generating revenue for Park Club * Liaise with the Manager and Head Therapist on a daily basis in regard to all operational duties * Assign duties and responsibilities to the Park Club staff members and assist them with their duties where required * Assist in training and onboarding for any new or current staff members * Assist Reception with answering telephones, responding to emails and assisting clients / guests * Manage the membership program * Assisting with creating and distributing the rosters Qualifications * Previous experience within a five-star hotel environment, or similar fast-paced spa environment * Proven leadership experience with the ability to motivate, guide and lead a team * A commitment to health and wellbeing * A strong attention to detail, exceptional organization and time management skills * Excellent interpersonal and communication skills * The flexibility to work a combination of shifts including weekends and public holidays * The ability to create a positive first impression with an understanding of five-star grooming standards A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.
Our values of Empathy, Creativity, Fun, Humility, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt atwww.melbourne.park.hyatt.comand @parkhyattmelbourne
If you are looking for a fulfilling career, please apply throughwww.hyatt.jobs
Primary Location: AU-VI-Melbourne
Organization: Park Hyatt Melbourne
Job Level: Full-time
Req ID: MEL001657
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.