Hyatt Team Leader - Housekeeping (6 Month Contract) in MELBOURNE, Australia
* 6 Month Contract*
About Park Hyatt Melbourne
Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.
About the Role
As the Team Leader in Housekeeping, you will be responsible for ensuring the smooth and efficient running of the department whilst ensuring adherence to the standards required by the department and the hotel. You will play a large role in the training and supervision of the Housekeeping team to ensure service levels and standard levels are always met.
Working in a team of 30, you will support both the Housekeeping Manager and the Assistant Manager in supervising and managing the day-to-day operations as well as supporting the team to achieve our purpose.
This varied and dynamic role provides a chance to develop your Hospitality career within an international company; either in Australia or overseas.Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or, a supportive work environment, if you are ready for this challenge, then we are ready for you.
Some of the responsibilities include:
Assist in the rostering of staff and controlling manning levels regarding occupancy, service quality and, cost.
Ordering guest supplies, cleaning supplies, printing and, stationary.
Conduct daily operational briefings effectively
Assist in ensuring rooms are turned around to meet guest needs
Allocate daily duties to Housekeeping staff, monitor their performance, cleanliness standards, presentation of guest rooms and, assist them in their duties as required.
Conduct training courses for new associates and refresher courses for existing associates
Supervise associates within the department, ensuring that the correct standards and procedures are maintained
Assist in the development of staff and the effectiveness of all Housekeeping associates through appropriate training, coaching and/or mentoring
Ensuring the departments operational budget is strictly adhered to and all costs are strictly controlled
A true desire to satisfy the needs of others in a fast-paced environment.
Refined verbal and written communication skills.
2-3 years within Hotel Housekeeping
Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
Service-oriented style with professional presentations skills
Must possess the following strengths: high energy, entrepreneurial spirit, effective communicator and, effective in providing exceptional customer service
Must be proficient in Microsoft Word and Excel
Must have excellent organisational, interpersonal and, administrative skills
Hyatt Associates Enjoy
Discounted security car parking
In house laundered uniforms and business attire
Discounted and complimentary accommodation across Hyatt properties world-wide
Paid training opportunities
A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.
Our values of Empathy, Creativity, Fun, Humility, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt at www.melbourne.park.hyatt.com and @parkhyattmelbourne
If you are looking for a fulfilling career, please apply through www.hyatt.jobs
Primary Location: AU-VI-Melbourne
Organization: Park Hyatt Melbourne
Job Level: Full-time
Req ID: MEL001986
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.