Hyatt Team Leader - Restaurant in MELBOURNE, Australia
About Park Hyatt Melbourne
Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.
About the Role
As the Team Leader for Radii Restaurant and bar, you will be responsible for assisting with the smooth and efficient running of the department through the supervision of staff in accordance with the established brand standards of Hyatt International.
Working amongst a team of 20, you will support the Restaurant Manager in supervising and managing the day to day operations as well as supporting the team to achieve our purpose.
This varied and dynamic role provides a chance to develop your Hospitality career within an international company; either in Australia or overseas.
Some of the responsibilities include:
Conducting pre-shift briefings in absence of the Restaurant Manager
Provide leadership to a diverse team
Assist with creating and communicating the rosters and delegation of tasks and responsibilities
Provide training and onboarding support for new associates within the department
Seat, present menus, take orders, serve food and beverage to guests
Monitor operation supplies and reduce spoilage and wastage
Assist the Manager in identifying training needs
Handle guest enquires in a courteous and efficient manner
Ensure all employees deliver the brand promise and provide exceptional guest service at all times
Liaising with all necessary departments to ensure the productivity of the outlet is successful in its daily operations
Previous supervisory/managerial experience in a similar role or fast-paced environment
A current Victorian Responsible Service of Alcohol (RSA) certificate
Tertiary qualifications in Hospitality and/or Hotel Management will be advantageous
Strong leadership and interpersonal skills, with the ability to effectively manage your time
Administration experience along with sound computer skills particularly in the use of MS Office & POS systems
A local certificate in food handling and hygiene would be advantageous
Exceptional people management and interpersonal skills along with strong communication skills
The confidence to promote ideas and make sound decisions under pressure
Strong attention to detail and the desire to produce high quality operational and administrative outcomes
The ability to create a positive first impression with an understanding of the importance of 5-star grooming standards
The flexibility to work on a rotating roster, including weekends and public holidays
* Due to the effect of COVID-19 on border restrictions, we are currently only considering applications of those currently residing in Australia with working rights.
A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.
Our values of Empathy, Creativity, Fun, Humility, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt at www.melbourne.park.hyatt.com and @parkhyattmelbourne
If you are looking for a fulfilling career, please apply through www.hyatt.jobs
Primary Location: AU-VI-Melbourne
Organization: Park Hyatt Melbourne
Job Level: Full-time
Req ID: MEL001946
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.