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Hyatt Retail Clerk- El Capitan Hotel in MERCED, California


A hallmark of the Joie de Vivre brand is that every hotel is deeply and uniquely of its place. For the El Capitan Hotel and Mainzer Theater, that place is on Main Street Merced, in California’s Central Valley, and within a 90-minute drive of Yosemite National Park or the San Francisco Bay Area. The locale and the El Capitan properties are further defined by a history shaped by the railroad, ranching, and agriculture, and a connection to Yosemite that dates to a time when Merced was truly the last stop for provisions before the last leg of the journey into the park.

El Capitan Hotel feature restaurants serving classic California dishes inspired by the local bounty and produce of the Central Valley. The offerings extend throughout this historic property to a café bar, garden courtyard and market, where artisan coffees, crafted cocktails, and lighter fare nourish locals and travelers alike.

A short walk from El Capitan Hotel, Mainzer Theater is a communal gathering space hosting live entertainment. The theater, with its multiple functions and spaces, features a screening room, a game room, and a restaurant serving approachable American comfort food.

Near art galleries, the playhouse, movies, live entertainment at Merced Theater and Multicultural Arts Center, and seasonal events, the properties’ role within the Main Street community and Merced’s history is to serve as a vital, cultural hub within the Central Valley.

Bobby’s Market

Named in homage to a vintage baseball card store that once located in the El Capitan’s Hotel’s original building, Bobby’s is a 700 square foot one-stop-shop featuring a selection of regional products such as beer, wine, coffee, small batch honey, handmade soaps and bath products, fresh pressed juices, pastries and more. The market brings an updated take on the classic general store to the neighborhood, perfect for both locals and visitors.​

An outdoor cart features locally grown seasonal fruits and veggies, welcoming guests into the market. A build-your-own trail mix bar alongside local breads, honey, cheeses and meats serves as a convenient and tasty solution for travelers heading out for a hike at Yosemite. Organic essentials such as free-range eggs and grass-fed milk will always be on hand. In addition to food and spirits, souvenirs representative of Merced and the region are showcased in the shop. These include maps portraying the area’s landscape, sweatshirts representing the town and UC Merced and more – all delightful opportunities for visitors to commemorate their time in Merced, and locals to represent their hometown pride.

Retail clerks at Bobby’s Market will independently ensure that the store and inventory are neatly organized and attractively displayed. This position is responsible for making product recommendations to customers and processing forms of payment to include room charges, credit cards and cash for novelty items. Retail Clerks must be available to work weekends and holidays. Clerks are the final point of contact for the experience and have the ability to ensure guest satisfaction.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.


Responsibilities :

  • Greet, interact and assist customers with the selection of merchandise

  • Display and organize product that is aesthetically pleasing and is easy for customers to locate

  • Process payment for customers in a timely and friendly manner

  • Communicate information about our local sourcing, nutritional information and details about our products

  • Maintain the appearance and organization of the store through dusting, cleaning and restocking merchandise

  • Assist in inventory procedures

  • Help with preparation for displays

  • An ambassador for our properties and our community


  • A true desire to satisfy the needs of others in a fast paced environment

  • Refined verbal communication skills

  • Retail experience is preferred

  • Exceptional customer service skills

  • Strong organizational skills and must be detail-oriented

  • Willingness to learn about our product and procedures quickly

  • The ability to manage time and prioritize tasks effectively and independently

  • Exceptional and accurate cash handling skills

  • Accurate inventory management

When applying for a position at Hyatt, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 800 properties worldwide.

Primary Location: US-CA-Merced

Organization: El Capitan Hotel

Pay Basis: Hourly

Job Level: Full-time

Job: Guest Services

Req ID: MER000183

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.