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Hyatt Security - El Capitan Hotel in MERCED, California


This position will begin January 2021.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Security Guard is responsible for providing an atmosphere of confidence and trust. The Security Guard maintains the safety and security of the hotel and its property while ensuring the care of the Guests and their personal possessions. The Security guard provides exceptional Guest services to every Guest and visitor of the hotel while upholding all policies and procedures.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.



Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation.

Essential Job Functions:

  • Spend the majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions.

  • Requires verbal communication using a two-way radio, bending, stooping and kneeling as in performing CPR.

  • Maintain order in the hotel, dealing with the welfare of guests, assisting with door lock problems, coordinate expedient response to emergency conditions such as fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner.

  • Handle undesired conduct, violations of hotel policy and civil laws as warranted for the security and safety of hotel guests, employees, patrons, and property.

  • Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs, and safety equipment using manual dexterity of hands.

  • Manage difficult/noisy Guests following company procedures.

  • Remain aware of all potential security problems and report them to your Supervisor and/or GM.

  • Report any suspicious or unusual situations encountered while performing duties to Supervisor, GM or MOD.

  • Escort all unwelcome persons from the property in a safe manner, avoiding interruption of property operations.

  • Support other departments as needed with cleaning and maintenance support.

  • Follow all company safety and security policies and procedures.

  • Report any maintenance problems, safety hazards, accidents, or injuries.

  • Comply with quality assurance expectations and standards

Primary Location: US-CA-Merced

Organization: El Capitan Hotel

Pay Basis: Hourly

Job Level: Full-time

Job: Security

Req ID: MER000167

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.