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Hyatt Assistant Director of Operations in MIAMI, Florida


The responsivities include assisting in the overseeing of the rooms division as the Assistant Director of Operations. Responsibilities include acting as the manager on duty in the hotel to resolve guest concerns, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. This position is also responsible for interviewing, training, scheduling, giving feedback and handling coaching conversations with employees. Managing revenue, labor and expenses and achieving goals is a part of the ADOO role. This role has direct contact with employees and guests and as such good communication skills are a necessity. This position does require an applicant with a flexible schedule, able to work morning/afternoon shifts, weekends, and holidays. and overseeing mainly the entire Rooms Division and some food and beverage responsibilities with the help of the Director of Operations.

Primary Location: US-FL-Miami

Organization: Hyatt Regency Miami

Pay Basis: Yearly

Job Level: Full-time

Job: Hotel Operations

Req ID: MIA002504

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.