Hyatt Shuang Ba Food and Beverage Manager in NASSAU, United States
The responsibilities of this individual is to coordinate, evaluate and execute delivery of all FOH operations for Shuang Ba and Stix noodle House. This individual must be fluent in Mandarin and English. This individual must be highly analytical, organized, creative and well versed in Traditional Chinese Cultural and Dining Standards to achieve the above objectives. This individual will need to analyze historical group and event demand trends, assess the local culture and develop a cost effective and forward thinking service program based on Hyatt standards. Previous restaurant management experience, Strong leadership, communication and training skills are required for this position. The individual will be required to present and produce accurate service and guest feedback reports on a daily, weekly and monthly basis to support their business decisions, audit current procedures in play and rollout new ones that will help the hotel hit their revenue and service goals.
Teamwork – Fosters collaborative relationships with other managing committee members and department heads in the hotel to effectively implement a wide range of revenue strategies. Able to educate others on the hotel team on sound revenue management strategies and principles.
Oral and Written Communications – Communicates effectively at all levels both verbally and in writing; responds appropriately to verbal and nonverbal cues; can succinctly get messages across that have the desired effect. Educates team members on the strategies and trends of the hotel and local lodging market as a whole. Leadership: Matches leadership style to the needs of individuals and teams; delegates and provides guidance and coaching accordingly; a nticipates and quickly addresses skill or behavioral gaps before they create performance issues; identifies and recognizes good performance; does not tolerate poor performance and works quickly to get employees back on track. Models and expects from others the behaviors identified in Hyatt’s core values and Code of Business Conduct and Ethics.
- Preferred 3 years’ experience in a hotel management organization.
Minimum of 2 years’ experience preferred with Excel and related data management systems
Education, Certification & Licenses:
High School Diploma or equivalent required
Bachelor’s Degree preferred
Work Conditions, Physical and Sensory Requirements:
Most work tasks are performed indoors. Temperature is controlled by building environmental systems
- Must be able to it at a desk for up to 6 hours per day Walking and standing are required for the remainder of the work day
- Must be able to lift up to 20 pounds on an occasional basis
- Requires grasping, writing, standing, sitting, walking, listening and hearing ability and visual acuity.
- Requires manual dexterity to use and operate all necessary equipment
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10 key adding machines, telephones and other office equipment as needed
Intermediate or Expert skill level in the use of the Microsoft Office suite of applications such as Excel, Word, Access, PowerPoint and Outlook
Requires understanding and analysis of financial statements
- Ability to develop and deliver training materials
- Ability to develop and deliver effective presentations
- Ability to manage group and interpersonal conflict situations effectively
Primary Location: Caribbean Islands-BS-Nassau
Organization: Grand Hyatt Baha Mar
Pay Basis: Yearly
Job Level: Full-time
Job: Food and Beverage
Req ID: NAS000234
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.