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Hyatt Assistant Operations Manager in NEW YORK CITY, New York


At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

The Assistant Operations Manager will provide support and oversight for the operational departments within the hotel. Areas of focus can include the front office, guest services, food and beverage outlets, and housekeeping. The Assistant Operations Manager would be responsible for guest satisfaction, colleague training & development, as well as scheduling. Other responsibilities can include payroll, and running of the shift in the department head’s absence.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

You're more than welcome.


  • A true desire to satisfy the needs of others in a fast-paced environment

  • Refined verbal and written communication skills

  • Minimum of one year previous hotel supervisory experience preferred

  • Previous experience with hotel management systems such as Opera, Micros, HotSOS, and Kronos

  • Ability to work a flexible schedule including nights, weekends, and holidays

Primary Location: US-NY-New York City

Organization: Hyatt Centric Times Square New York

Pay Basis: Yearly

Job Level: Full-time

Job: Hotel Operations

Req ID: NEW009665

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.