Hyatt Assistant Operations Manager in NEW YORK CITY, New York
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.
The Assistant Operations Manager is responsible for assisting hotel department heads with the general operation of the hotel, reporting directly to the Front Office Manager. Primary responsibilities will include: assisting guests whenever necessary, resolving guest concerns, scheduling, coaching and counseling, maintaining department standards and assisting the department heads with their respective areas. This role will have exposure and responsibilities in Front Office, Guest Services, Food & Beverage Outlets, & Hotel Event Space. Duties would include but are not limited to.
Minimum of 2-years hospitality experience and excellent communication skills, as well as basic computer skills.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
* A true desire to satisfy the needs of others in a fast paced environment * Refined verbal and written communication skills * Minimum of two (2) years previous hospitality experience preferred * Ability to work a flexible schedule, including nights weekends and holidays * Previous Hotel Systems experience preferred (Opera, Micros, HotSOS, Etc)
Primary Location: US-NY-New York City
Organization: Hyatt Centric Times Square New York
Pay Basis: Hourly
Job Level: Full-time
Job: Front Office
Req ID: NEW006984
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.