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Hyatt Reservation Agent in OCEANSIDE, California


A Reservations Agent is responsible for reservations duties, including guest room reservation requests, restaurant reservation requests, and spa reservation requests. A Reservation Agent is not limited to handling guest reservation requests but also will provide the guest with hotel facility information and answer questions relating to the hotel and local area, blocking rooms, entering group rooming lists, posting prepayments, billing no-show reservations, and other duties as assigned. Must have strong typing skills, a pleasant attitude and excellent phone demeanor. Must work well under pressure. Customer service experience preferred. Excellent communication skills are required to answer questions relating to the hotels and destination. Schedule flexibility is necessary.

Primary Location: US-CA-Oceanside

Organization: Destination Oceanside

Pay Basis: Hourly

Job Level: Full-time

Job: Reservations

Req ID: OCE000038

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.