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Hyatt Housekeeping | Room Attendant (Full-Time) in OLYMPIC VALLEY, California

Description:

The Destination Hotel brand is a diverse portfolio of sophisticated properties and experiences that provide guests the opportunity to discover new places and immerse in ‘local life.’

By empowering our people to build organic connections to their communities, provide warm, personal service, and create engaging moments for the people that they know best, we deliver experiences that both celebrate individuality and build a shared sense of community for the like-minded guest.

A luxury California resort in an idyllic mountain setting, Resort at Squaw Creek rests at the base of Squaw Valley, which is the site of the 1960 Winter Olympics, and is just minutes from North Lake Tahoe.

Our AAA Four-Diamond resort offers ski-in/ski-out access to Squaw Valley | Alpine Meadows. Squaw Creek's dramatic lobby, with its floor-to-ceiling windows, overlooks a cascading waterfall and the breathtaking Sierra Nevada Mountains. 405 luxurious resort rooms and suites (https://www.destinationhotels.com/squawcreek/accommodations) , complete with resort-style kitchenettes, fireplaces and LED flat-screen TVs, comfort guests with a "mountain meets modern" ambiance at our resort in Squaw Creek.

The Room Attendant is responsible for maintaining the cleanliness of the guest rooms assigned. Previous cleaning experience as well as the ability to communicate to guests preferred. The expectations in this new world of cleanliness is to exceed the expectations of state, local and Federal standards for COVID public cleanliness.

Physical Abilities:

  • Endure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping.

  • Ability to lift, bend, stoop, push or pull heavy loads. Requires lifting bundles of linen weighing up to 50 lbs.

  • Ability to push or pull a vacuum and wheeled carts weighing up to 100 lbs

Essential Job Functions:

  • Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.

  • Clean assigned guest rooms by priority.

  • Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely.

  • Empty trash containers and recycling bins.

  • Remove all dirty terry and replace with clean par to designated layout.

  • Remove soil, dirt, soap build-up, and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.

  • Replace dirty bed linen and make up bed with clean linen.

  • Replace laundry bags and slips.

  • Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and other amenities.

  • Dust and polish all furniture, pictures, frames, mirrors, light bulbs and switches, TV and remote, as well as cable box.

  • Realign furniture to floor plan.

  • Open all drawers/doors in check-out rooms and remove items left by guest. Dust inside.

  • Check under bed(s), chairs and sofa for debris and remove if present.

  • Inspect condition of all furniture for tears, rips or stains; report any damages to maintenance.

  • Remove dust, spots and smears from all doors, drapes, windows, ledges, frames, baseboards, AC unit, corners and telephones.

  • Inspect condition of amenities in desk, drawers and guest service directory, replace designates amounts at proper locations in room.

  • Ensure presence of fire safety, rate cards and DND sign. Inspect condition and replace as needed.

  • Vacuum throughout entire room and spray room with deodorizer.

  • Update status of rooms cleaned on assignment sheet.

  • Return and restock cart at end of shift as well as empty vacuum bag and wipe vacuum clean.

  • Ensure security of any assigned guest room keys and turn over any lost and found items from guest rooms to your supervisor.

  • Clean and replenish the coffee maker set.

  • Handle guest complaints, ensuring guest satisfaction.

  • Report any damages or maintenance problems to your supervisor.

  • Knowledgeable of hotel fire and emergency procedures.

  • Adhere to Lost and Found policy including key control.

  • Successful completion of the training process.

  • Other essential room cleaning duties as operations change in the future.

  • Make up cribs and rollaway beds.

  • Stock cleaning supply closets.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications:

  • A true desire to satisfy the needs of others in a fast paced environment.

  • Flexible schedule to work weekdays, weekends and holidays

  • Refined english verbal communication skills

  • Ability to lift, pull, and push a moderate weight

  • Previous experience in a similar role preferred

  • Previous exeperience in upscale or luxury standards preferred

  • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness; and work with a minimum of supervision.

  • Ability to exert physical effort consistent with cleaning an industry standard number of rooms per shift (approximately 14-16 standard rooms).

Why work at Hyatt Lake Tahoe?

50% discounted meals at property food service areas

12 Free Room Nights at any Hyatt Globally

Medical Dental and Vision Insurance

Retirement Savings Plan

Excellent training and professional development

Opportunities to work around the world with Hyatt Hotels and Resorts

Discount Ski Pass

Enjoy vending meal set-up in our colleague dining hall

Our Vales: Respect | Integrity | Empathy | Humility | Creativity | Fun

Primary Location: US-CA-Olympic Valley

Organization: Resort at Squaw Creek

Pay Basis: Hourly

Job Level: Full-time

Job: Housekeeping/Laundry

Req ID: OLY000577

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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