Hyatt Spa | Massage Therapist (Full-Time) $1000 Hiring Bonus! in OLYMPIC VALLEY, California
Ready to start a new adventure! Explore a career with us and get hired by June 15, 2021, it could really pay off! Our Summer Hiring Bonus offers:
An extra $500 on your first check!
An extra $500 after successful completion of 60 days with your new team!
Apply today to let the fun begin!!
The Destination Hotel brand is a diverse portfolio of sophisticated properties and experiences that provide guests the opportunity to discover new places and immerse in ‘local life.’ By empowering our people to build organic connections to their communities, provide warm, personal service, and create engaging moments for the people that they know best, we deliver experiences that both celebrate individuality and build a shared sense of community for the like-minded guest.
A luxury California resort in an idyllic mountain setting, Resort at Squaw Creek rests at the base of Squaw Valley, which is the site of the 1960 Winter Olympics, and is just minutes from North Lake Tahoe.
Our AAA Four-Diamond resort offers ski-in/ski-out access to Squaw Valley | Alpine Meadows. Squaw Creek's dramatic lobby, with its floor-to-ceiling windows, overlooks a cascading waterfall and the breathtaking Sierra Nevada Mountains. 405 luxurious resort rooms and suites (https://www.destinationhotels.com/squawcreek/accommodations) , complete with resort-style kitchenettes, fireplaces and LED flat-screen TVs, comfort guests with a "mountain meets modern" ambiance at our resort in Squaw Creek.
The Massage Therapist is responsible for administering body treatments and massages to guests. This person will provide exceptional service to create an extraordinary guest experience. The Massage Therapist will maintain the AAA Four Diamond standards. The Massage Therapist shall strive to provide exceptional service to both internal and external guests at all times.
Essential Job Functions
Provides prompt service with each appointment and performs services within the appropriate allotted time
Reports to work on time and according to posted schedule
Provides general resort information for guests
Provides consistent professional body treatments in accordance with spa protocols and accepted certification practices
Properly cares for the equipment and uses proper amounts of product to assist with cost controls
Has complete knowledge and understanding of all services and products while educating and training guests in these areas
Actively promotes home care programs, meeting minimum retail sales goals
Upholds the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
Maintains an up to date working knowledge of all resort amenities as well as any special events
Up sells other resort services and amenities to guests
Performs prep work and properly cleans and restocks room as required
Communicates to management any and all occurrences involving staff or guests in the spa that require attention
Actively promotes the spa, treatments, services, clinics and retail as well as programs, promotions and/or discounts available
Handles guests’ questions and concerns professionally and courteously
Provides accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction
Possesses the ability to work without direct supervision
Maintains a positive attitude and contributes toward a quality work environment
Regularly attends, participates in and supports training and staff meetings for the spa
Adheres to all duties assigned by Spa Lead and/or Spa Manager
Experience & Education:
High school diploma or equivalent
At least two years previous experience giving massage and body treatments in a similar setting preferred
Valid California massage therapy license required
At least one year customer service experience required
Must be authorized to work in the United States
Must be able to read, write and speak English
Must have a strong passion for assisting guests in attaining their beauty and wellness goals
Must be able to work well under pressure
Must be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests
Must be able to accurately follow instructions, both verbally and written
Must be highly detailed orientated
Must be able to work in a fast-paced environment
Must have excellent listening and communication skills
Must be professional in appearance and demeanor
Must always ensure a teamwork environment
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must have the ability to deal effectively and interact well with the guests and Colleagues
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must be able to stand on feet throughout the day, with intermittent periods of walking
Must be able to lift & carry, or pull up to 30 lbs occasionally
Why work at Resort at Squaw Creek?
50% discounted meals at property food service areas
6 Free Room Nights at any Hyatt Globally
Retirement Savings Plan
Excellent training and professional development
Opportunities to work around the world with Hyatt Hotels and Resorts
Discount Ski Pass
Enjoy vending meal set-up in our colleague dining hall
Our Vales: Respect | Integrity | Empathy | Humility | Creativity | Fun
Primary Location: US-CA-Olympic Valley
Organization: Resort at Squaw Creek
Pay Basis: Hourly
Job Level: Full-time
Req ID: OLY000666
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.