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Hyatt Oulet Assistant Manager in PAPAGAYO, Costa Rica


  • Assisting the Restaurant Manager/F&B Director in interviewing, selecting, training, supervising, counseling and disciplining restaurant staff for the efficient operation of the outlet.

  • Maintain outlet scheduling and payroll.

  • Organizing and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count, daily specials, promotions, and menu changes.

  • Maintain communication with all departments and attend relevant meetings. Participate in marketing efforts of restaurants, assist in creating menus, survey competition and report food trends.

  • Monitor product quality and guest satisfaction in restaurant. Ensure that food quality is consistent, appealing, and prepared to guest specifications. Interact with guests to obtain feedback on quality of service and food in outlet.

  • Maintain profitability of outlet to support overall hotel operations. Control payroll and equipment costs (minimizing loss and misuse). Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies and stocking shelves. Ensure maintenance of equipment by calling for repairs and training staff on proper use.

  • Support the entire Food & Beverage operation including supervising other areas if necessary, handling special projects, running promotions, handling public relations and marketing.

  • Provide clean and safe environment by assigning and assisting with cleaning.

  • Adheres to all company policies and procedures, safety and security procedures and rules.

  • Perform any related duties as requested by manager.

  • Assists other Restaurant Personnel when need.


  • 2 year´s as F&B Management experience preferred

  • Thorough knowledge of food outlet operations including foods, supervisory aspects, service techniques, and guest interaction.

  • Ability to work under pressure and deal with stressful situations during busy periods.

  • Knowledge of the appropriate table settings and service ware.

Primary Location: CR-Papagayo

Organization: Andaz Papagayo

Job Level: Full-time

Job: Bars/Restaurants/Outlets

Req ID: PAP000221

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.