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Hyatt Director of Spa + Wellness in SAN ANTONIO, Texas


When you stay at a Thompson Hotel, you are welcomed as a resident. With intuitive service, each guest is provided a tailored experience, enhancing personal travel journeys and bridging connections to the local perspective. The Thompson's unique properties are timeless destinations, creating the kind of distinct experiences that can transform your day, your trip, or even your life.

Thompson brand is making its debut in San Antonio. We are hiring the opening leadership team for this newly constructed luxury high-rise on the world-renowned River Walk. The complex is s comprised of 20 floors, 162 guest rooms, 59 condos and 6 penthouse residences. The property includes 3 distinct restaurant and bars - including a rooftop bar experience. With over 5,000 sq. ft. of riverfront event space, and sweeping views from every vantage point, The Thompson offers unrivaled elegance and comfort.

Located inside Thompson San Antonio's new-build, 20 story high-rise, our state-of-the-art luxury spa will delight our guests, residences and local community. 5 innovative treatments rooms, full-service salon, steam room, sauna, men's and women's sanctuaries, private couple's retreat all with panoramic views of the historic River Walk.

The Director of Spa Wellness is a pioneering position, catering to individuals who blaze their own trails, passionate about well-being and are self-motivated achievers. The Director of Spa Wellness will be responsible for helping concept and launch the spa and wellness initiatives. They will also be responsible for short and long term strategic planning of the Spa facility to include branding, marketing, promotional, administrative, safety, associate and financial responsibilities. This means developing marketing strategies and identifying new markets, in all aspects of spa promotions and media, and keeping abreast of the competitor’s offerings, promotions and techniques. Financial responsibilities encompass fiscal budgeting and analysis and capital improvement identification and budget preparation. This person is responsible for staff development and aligning operations strategies and service initiatives to meet the hotels business objectives. The Director of Spa Wellness will launch and lead property wellness programming for our guests and residences.

If this opportunity aligns with your skills and passion, we would be thrilled to hear from you!


  • Previous spa leadership experience, required 3-5 years

  • Previous spa opening experience required

  • Expert level of understanding of spa financial metrics, required

  • A true desire to satisfy the needs of others in a fast paced environment.

  • Refined verbal and written communication skills.

  • Strong business relationship skills.

Primary Location: US-TX-San Antonio

Organization: Thompson San Antonio

Pay Basis: Yearly

Job Level: Full-time

Job: Spa

Req ID: SAN024659

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.