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Hyatt Assistant Operations Manager - Rooms/Housekeeping in SAN DIEGO, California

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Assistant Operations Manager will primarily be in the rooms division with a main focus on Housekeeping.This person is responsible for assisting the Housekeeping Manager to manage all functions related to the cleanliness of the hotel, including guest rooms, public areas, and back-of-house (non-kitchen areas), as well as the laundry and dry-cleaning operation (hotel linen, uniforms and guest laundry). Duties include but are not limited to resolving guest concerns, scheduling, coaching and counseling, maintaining departmental standards, staff development, interviewing/hiring, and supporting the team members with their respective areas. In addition to, maximizing room revenue, controlling expenses, and driving the highest level of customer service. Conducts department meetings and pre-shifts.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Hyatt has a very competitive benefit package for colleagues, which may include:

  • Complimentary or Discounted hotel room nights

  • Unlimited colleague and friends & family discounted room rates

  • Bereavement and jury duty pay

  • Vacation, sick, new child leave

  • Medical, dental and vision Insurance, discounted prescriptions

  • 401(k) w/ match

  • Direct deposit

  • Colleague meals

Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

This is not your typical career opportunity. This is the Hyatt Touch.

Qualifications:

  • A true desire to satisfy the needs of others in a fast paced environment.

  • Refined verbal and written communication skills.

  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.

  • 2-3 years of progressive hotel Rooms Management experience

  • Service oriented style with professional presentations skills

  • Hotel/Hospitality degree an asset

  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

  • Must be proficient in Microsoft Word and Excel

  • Must have excellent organizational, interpersonal and administrative skills

Primary Location: US-CA-San Diego

Organization: Hyatt Regency La Jolla

Pay Basis: Hourly

Job Level: Full-time

Job: Housekeeping/Laundry

Req ID: SAN025634

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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