Hyatt Assistant Operations Manager - Rooms/Housekeeping in SAN DIEGO, California
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The Assistant Operations Manager will primarily be in the rooms division with a main focus on Housekeeping.This person is responsible for assisting the Housekeeping Manager to manage all functions related to the cleanliness of the hotel, including guest rooms, public areas, and back-of-house (non-kitchen areas), as well as the laundry and dry-cleaning operation (hotel linen, uniforms and guest laundry). Duties include but are not limited to resolving guest concerns, scheduling, coaching and counseling, maintaining departmental standards, staff development, interviewing/hiring, and supporting the team members with their respective areas. In addition to, maximizing room revenue, controlling expenses, and driving the highest level of customer service. Conducts department meetings and pre-shifts.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Hyatt has a very competitive benefit package for colleagues, which may include:
Complimentary or Discounted hotel room nights
Unlimited colleague and friends & family discounted room rates
Bereavement and jury duty pay
Vacation, sick, new child leave
Medical, dental and vision Insurance, discounted prescriptions
401(k) w/ match
Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity
This is not your typical career opportunity. This is the Hyatt Touch.
A true desire to satisfy the needs of others in a fast paced environment.
Refined verbal and written communication skills.
Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
2-3 years of progressive hotel Rooms Management experience
Service oriented style with professional presentations skills
Hotel/Hospitality degree an asset
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Must be proficient in Microsoft Word and Excel
Must have excellent organizational, interpersonal and administrative skills
Primary Location: US-CA-San Diego
Organization: Hyatt Regency La Jolla
Pay Basis: Hourly
Job Level: Full-time
Req ID: SAN025634
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.